Idea Cellular — Call center agent mis behave and not register complaint

Address:

Madhya Pradesh

Hello ,

I dont know here i can get resolution or not, but having faith that may be this site work for our help.

I have idea connection from the last 6 year, from the 2 month they are activated fake service and deducted my Balance. I have requested two times in month Jan, to deactivate. they said yes.

Then in feb again deducted my amount. So i called up call center and person said, please talk to my senior Saroj. She is working in Idea call center.
I requested her and explain everythng what happen last month and now again this month amount deducted so please post my request for refund. but she trying to forcing that we can not refund.then i asked why last month you commited and service still up.

Then she speaking loud and say we can not answer your question then i said write my another complain all about this communication.. but she Said we can not write your complain and we are going to cut your call .

That was very rude from IDEA. my number :[protected]
Communication date : 7 Jan - 1st communication
Communication date 18 Feb morning around 9 AM.
Communicated with : Bhagwat Idea call center
Communicated with Senior : Saroj Idea call center. ( Very rude girl)

is anybody can see that idea doing cheating.. and also if on call center they are deducted 30 P per 3 min for communication they how they can not write our complain.

Thanks