[Resolved]  Idea Cellular — Idea dupes for wireless internet connection

Address:

Hyderabad, Andhra Pradesh

Hello,

This is Mohammed Imtiaz Hussain who bought an Idea Net setter device Postpaid number ([protected])from Idea office on September 10, 2010.

I'd like to bring to notice to the general public that how Idea made false promise offering the 256kbps speed but not even a single day the speed crossed 150 kbps.

I've been informed that under 550/- unlimited plan they are offering 250 kbps speed. Until date the speed not even exceeded 150kbps. After making several complaints at their branch, they claim that the speed will increase based upon my usage. I'd like to complaint that I've been using this device since one week and the speed never increased.

Now that when I made a second complain about this, they said that they are upgrading their systems.

I feel cheated by idea and would request the concerned department to look into this and take necessary action against Idea.

I still hope and request Idea that either they offer me the promised speed of 256kbps or take this device back and refund my money.

Thanks,
MOHAMMED IMTIAZ HUSSAIN
[protected]