Idea Cellular Postpaid — Unreasonably stop my service

belu.002

from new delhi, Delhi

Address:

South Delhi, Delhi

I Abhishek kumar, my no. [protected] is not working ,as i have already paid bill online to idea cellular.
I don't know why my number is not working.
I have paid bill online on 11 feb 2013 ,Transaction ID[protected] through BANK OF INDIA and of 210.93 rs, and it was successfully submitted.

Please do needful action ASAP.

Abhishek
[protected]/[protected]

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Comments

Manoj Kumar

from Gurgaon, Haryana

Idea Cellular — For stopping post paid service

Dear Sir
I am a post paid custmor of idea cellular from Beawar ( Raj) since two years
now company daily force me to make my connection PrePaid and saying that they cannot give postpaid facility anymore and threat me to stop my services if i will not do so.

Can they do it without our permission or force us to change our plan

Kindly suggest me or solve the problem

Manoj Kumar

Beawar ( Raj)

Shiva

from Chennai, Tamil Nadu

Of course they cannot. You are the customer, its their duty to serve you better.

kusha35

from Hyderabad, Telangana

Idea Cellular — postpaid services

Hi,

My Idea postpaid number is [protected]... The outgoing STD calls from my phone has stopped since last 5 days and an automated voice says 'please check the number and dial again' whenever I dial a STD number. I have tried to reach the IDEA customer care, written to them on twitter and other platforms but there has been no response whatsoever...

Sheer negligence on their part.

regards
Kushagra

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular