Comments
Idea's customer service and focus has deteriorated a lot.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — unused charges
I am using an idea mobile no. [protected] since last 7 years, alway thay are charging unused amount in my monthly bill & since last three months I am trying to change my billing address with ID & address proof i.e. Pan letter, rent agreement & gas bill etc. How ever thay are not responding me. Over all service of IDEA Cellular is very very poor , I will suggest not to take idea connection