Idea Cellular — Wrong / Misleading Information and Fraud

Address:

South Delhi, Delhi

I called Idea Customer Care 12345 on 27th, December 2010 for ISD tariff voucher from my cellphone no.[protected]. On asking for tariff reduction I was told that by Re-charging with Rs.23.00 my call rates to Malaysia will be Rs.3.00 per minute and call rates to Hong Kong will be reduced to Rs.8.00 per minute. I sepecifcally told the country names.

On 28th, December 2010 I recharged my Cell No.[protected] with Rs.23.00. After that I called to Malaysia, but I was bieng charged at regular rates which are Rs.10 per minute.

I dialed Idea Cellular cmplaint No.198 and informed them about what they told me and what is bieng charged to me. This time they said that Malaysia is a Asian country and they did not have any tariff reduction for that country.

I said that this is your fault as you gave me wrong information, so you should rectify what is charged to me or refund my Rs. 23.00.. They said that they could not do anything and I can complaint about to this to anybody.

I want to tell you that IDEA CELLULAR IS A CHEAT AND FRAUD COMPANY.