[Resolved]  Idea — Issues of Idea wifi Cancellation and Bills‏

Website:

selfcare.idea-wifi.com/jsp/customer/Login.jsp

Hello This is the Recent mail i have sent to the Idea employees regarding the issues. Hi, this is Bhanu(Bharath) i have taken idea wifi connection when idea executives came to me with a offer of idea internet services. At the time of choosing Idea wifi connection i have another internet service provider. I have chosen to take Idea wifi connection based on the offers what the executives said to me. I have maid so many calls to Idea customer care and executives regarding issues for that it costed me over 200-300 rs for phone calls itself, today i have spoken to ravi boorla regarding the issue for 16 minutes, you can guess how much it will cost for me to spoke to all Idea employees. Shekar Veeramalla have taken initiative and tried to solve my issues but i think to do not possess the authority to order other departments to solve the issue. Firstly, my wifi connection got connected on[protected], i have a massage pertaining to that and in the E-bill they have mentioned and charged from[protected] to[protected]. I should get the bill only for 1 month(from[protected] to[protected] but they have charged for more than 1 month and the total amount i got in the bill is more than 1500, I don't for what they have charged this much amount. Below are the brief details of issues and queries of Idea Wifi. One executive came to me regarding payment, on that day i have explained what have happened then he asked to write a letter to them. Even i have given a written letter to that executive regarding the issue. After that incident no called or given any information to me. 1. Idea wifi connected on[protected] at that i have given an amount of 1000 in cheque format and for the first month i got an bill for 1500 i don't why they have charged this much. 2. I have spoken to so many executives, customer care employees and etc. but no one have resolved my issues from Idea. I have used Idea Wifi connection only for 2 months for that i have given 1000 rs and i have applied cancellation before completion of 2 months. So I should not get any bill for extra. As per my discussion with Shekar Veeramalla he said there will be advance amount of 500 in the bill amount. 3. I have applied for Cancellation of my Idea Wifi on[protected] and[protected] and the TCT no are below: 1.Dear BHARAT KUMAR BOGA, Service Request has been generated. Please find below details: Ticket Date : 12/Jul/2013 Ticket Number : TCT[protected] Thanks & Regards Idea 2.Dear BHARAT KUMAR BOGA, Service Request has been generated. Please find below details: Ticket Date : 14/Jul/2013 Ticket Number : TCT[protected] Thanks & Regards Idea I want finally cancellation of my account completely and no more inconvenience from Idea company w.r.t all departments and the amount which is charged for me has no any sense for what they charged. I am getting bills after cancellation date also you can see the cancellation details above in 3.1 and 3.2. For all the details find the attachments with this email. I have more than 100 screen shots regarding the issues of Idea wifi internet services. Hoping that my Issues will resolved soon. Thanks