Idea Net Setter — COMPLAINTS IN PRODUCT AND DEALER DON'T LISTEN TO IT

SIR,

MY NAME IS NITIN NANGIA. IAM FROM HAPUR, DISTRICT GHAZIABAD, UP. I PURCHASED A IDEA NET SETTER LAST MONTH AND FROM THE SECOND DAY ONWARDS IT WAS NOT WORKING PROPERLY. I HAVE MADE LOT OF COMPLAINTS TO THE LOCAL IDEA OFFICE, Mr. ANIL(AREA MANAGER, IDEA, MEERUT), IDEA HELP DESK AND TO THE IDEA CUSTOMER CARE. BUT THE SIMPLY SAY IT WILL WORK IN A DAY OR TWO. I ALSO TOLD THEM TO REPLACE THE IDEA NET SETTER IN CASE THERE IS SOME DEFAULT IN IT, BUT THEY ALSO REFUSE TO THAT ALSO. SIR, YOU ARE REQUESTED TO PLZ CHECK THE DETAILS AND TAKE NECESSARY STEPS IN THIS REGARDS.


IDEA LOCAL OFFICE CONTACT NO.:-
[protected], [protected], [protected].

Mr. ANIL(AREA MANAGER, IDEA, MEERUT) CONTACT NO.:-
[protected]

IDEA HELP DESK CONTACT NO.:
[protected], [protected]


CMPLAINT LOGED IN IDEA HELP DESK:
Name:
Number: [protected]@
Content:
Dear Customer, Your Communication ID 74875211 Has Been Registered and will be serviced shortly.Rgds !dea
Time: 27/03/2009 12:54:51

AFTER THIS COMPLAINT ALSO I HAVE TALKED TO THE LOCAL OFFICE AND TO Mr. ANIL IN THIS REGARDS BUT THEY SIMPLY DID NOTHING IN THIS REGARDS. SIR, PLZ HELP ME OUT OF THIS PROBLEM OR EITHER MAKE MY MONEY BACK.


THANKYOU.

YOURS FAITHFULLY
NITIN NANGIA
1316, NEW SHIVPURI, HAPUR.
[protected]