[Resolved]  Idea Net Setter — Unfulfilled offers

Hi,


I am Lijo Varghese is here, from Kerala. I have send the following mail, but haven't received any response. so, I am sending this mail to the higher authorities.

On 31st March, 2009 I bought an Idea net setter ( No. [protected] ) from Nest Enterprises Thiruvalla[protected]. One Mr. Vijith C. R., BDO was the person from whom I baught it. On buying the same, as per the advertisement by Idea, I was qualified for a tour package. Mr. Vijith got the form filled up by me and gave me its counter foil. Its PIN no is 685118. They filled up form was atken by Vijith and I was told that they will send it to the Sshan Incentives Marketing Services Pvt. Ltd. and they will contact me back and I just have to follow their instructions to do the bookings and all. I believed he was right and kept waiting for the call from chennai. In between when I asked him again regarding this and I got the same reply. After a long time of waiting I send the following mail. But, I didn't get any response from anybody. So, I called up the Chennai people's number and i came to know that i was supposed to send the form ( which was already taken by Vijith) along with tha draft for Rs. 1000/-. I called up Vijith and he gave the number of nest Enterprises. When I called them up, they way the responded was as if making fun of me. They gave their Channel Head, Mr. Sunil's number. But, that guy hasn't attended my call for the last two days. When i called up the toll free customer care, the executive who attended the call was unaware of this Tour package offer itself.

I hope I will get a fair response for this mail. If I am not getting a reply for this mail also, I will be forced to take other legal actions for cheating the customers like this by simply giving unfullfilled offers as marketing tool. I also, havedoubt whether this so called authorised distributers have used my form and has availed the tour package themselves. Anyway, this is too bad an impression for Idea cellular.

Regards,

Lijo Varghese