[Resolved]  Idea Netsetter — cheating in services

Address:Rajkot, Gujarat

Respected sir,

We have bought new idea netsetter and purchase new idea sim card ([protected]) and we recharge it by rs. 600 for unlimited internet surfing.but since that day we have not get any service from the company and we are not able to use the internet. we have recharged on 27th of march for one month internet surfing. we are not getting any solution and we have lost our business and 600 rs. in hiring that services..
for your reference here we mention the contacted people in Idea cellular...

Mr. Girish [protected] ( Idea shop-Morbi (Gujarat) )
Mr. Tushar Bariya [protected] (zonal Head)

and in customer care we have talked many times but did not get any solution...they are just making us fool..

we have also sent the mail to the Gandhinagar circle office of Idea..but not got any answer from them..

we have lost our image and we felt that we have been cheated..

please help us getting them improve their services and stop cheating customer..

we are situated at
Libero ceramic
8-A national highway
29-first floor ceramic plaza-2
Morbi-2
dist: Rajkot
Gujarat
India

contact: [protected] (Milan)
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Aug 14, 2020
Complaint marked as Resolved 
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Idea Net Setter — cheating on services

sir,
i took the idea net setter 3 months ago on the terms of providing uninterrupted services.my account no is 1.18270165 and my cellular no is [protected]. as per the terms first month was free so i didnt received any bill and from the second month they without informing me cut the connection and i got it back after a hell lot of struggle on 8th nov... then the agent mr. mehul promised me that from next month this wont happen and again in this month for three days i.e from 25 th till 27th yesterday evening it remained closed. and now he is not meeting me and after complaining they said that its your computer problem. now today it is working on the same laptop ???? how can that be???? yesterday when i asked them that i will complain about it to consumer forun they said u can we dont have any prob but the service will be as it is... so now after making an investment of 2500 rs what should i do ????
pls suggest me
your data cardnot working properly.how can i get money beck?
Unlock your modem Now it is possible visit http://ideanetsetter.wordpress.com for more detail.

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