[Resolved]  Idea Prepaid Mobile — documents problem

Address:Guntur, Andhra Pradesh

Dear Idea Customer Care,

1. I have an idea pre paid connection since last 2 years

2. In Dec 2011, I was messaged that I am required to submit my forms again. I personally went to your outlet at Labbipet, M.G.Road, Vihjayawada -Jan-28-2012 to enquire what the problem was after using the service for 1 year. All that they could tell was that the forms have been asked for again.

3. However, I made fresh forms and again personally submitted them (after the Idea personnel checked the same) at the outlet at Labbipet, M.G.Road-Vijayawada in March-2012.

4. On 0 Mar 2012, I got an starting call of voice stating that my forms were required to be submitted again.

5. I again visited the Idea customer care lot of times but no use

6. I have the following to submit :-

(a) My VOTER ID - xerox copy

(b) My pan card and driving liecence copies are also attached with the application. Both these documents have my photographs and signatures. My forms submitted also have my signatures.


(c) another photo identity (My working Identiti Card)


8. I sincerely request that the validation of my number be done as a special case and undue hardship to me be mitigated.

9. . Looking forward for the excellent services from IDEA - the services that I got all these years.

10. Please confirm ALL CLEAR.

Thanking you,

Sincerely,

Kameswara Rao.G
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Sep 9, 2016
Complaint marked as Resolved 
Verified Support
Apr 23, 2012
Idea Cellular Customer Care's response
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC194883 in the subject.

Regards,
Idea Cellular
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