[Resolved]  Idea Services, Kerala — Misuse of Personal Information

Respected Sir/madam,

This is with reference to the mobile number [protected]. I have been registered under this number without my prior knowledge. A person named Hakim alias Shareef (name not known)has been utilizing the mobile phone, it is learned that my personal information comprising of my Driving License has been misused for Fradulent purposes.

I had submiited my identification proof for Prepaid connection number [protected]. But later it was found that the number was not registered under my name instead a postpaid connection has been registered on the behalf of the above fraudster by the Idea Dealers, Changanacherry Branch.

I'am completely disatisfied as Idea dealers can make sales even without seeing the customer. I have been billed for Rs.1400 (Rough figure).I now reside in Mumbai and the bill has come twice to my residential address in Kerala i.e Thekkedathu House, Kottur P.O, Kaviyoor.Thiruvalla.Kerala-689582.

I have spoken to the Customer service and the person concerned had given me the email-id of Ms Deepika Menon, Head of Idea Services who has not reverted back when i asked for a resolution in 24 hrs.

I will be pleased to get this matter resolved in the next 24 hrs as an immediate action will be taken. Dealers of Idea has misused my personal information and the person using my identification has done a criminal offence. Idea dealers have committed big offence by sharing my personal information and utilzing it for their business.

I'am looking forward to file a complaint to the police if this does not end here.

I have never used the Post paid connection from Idea and due to some fraudsters i will not let my personal information be misused. They deserve to be put in bars.

Thanks.

Jijo Geevarghese