[Resolved]  Idea Sim — amount extracted without giving anything

Address:

Mumbai City, Maharashtra

HONOURABLE CONCERNED DEPARTMENT,



AS PER THE TRADE OF ANY KIND WHERE A PERSON PURCHASES ANYTHING,

AFTER PAYMENT THE PERSON GETS SOMETHING IN RETURN.

BUT AFTER ME PURCHASING RS 65/- TOP UP IN MY CELL, I GET A MESSAGE TELLING ME RECHARGE SUCCESSFUL.



I CHECK ON MY CELL AND I FIND NO RECHARGE, CALLING CUSTOMER CARE TELLS ME THAT THE MONEY HAS BEEN DEPOSITED IN IDEA'S ACCOUNT AS A GIFT FROM MY EARNED MONEY, AND I AM A FOOL I CANNOT DO ANYTHING ABOUT IT.



THE WHOLE WORLD IS SUPPORTING ANNA FOR FIGHT AGAINST CORRUPTION AND IDEA BEING A TELECOMMUNICATION WILL DEFINITELY BE SUPPORTING THE SAME, BUT FOLLOWING SOME OTHER RULE IN ITSELF OF TAKING MONEY BUT NO RECHARGE DONE.



IF THERE IS A MISTAKE FROM MY SIDE THAT THERE IS NO SCHEME OF FULL TALKTIME AT THAT PERIOD, THEN ATLEAST THERE SHOULD BE SOME BALANCE GIVEN IN MY CELL LIKE REGULAR 25/-, 50/- RECHARGE.



YOU MAY FIND IT AMUSINGLY FUNNY THAT I AM COMPLAINING ABOUT THIS ISSUE, BUT YOU PUT YOURSELF IN MY PLACE & THINK ABOUT GOING TO A SHOP WHERE THERE WAS A SALE, IN THAT AFTER PAYING THE AMOUNT ONE GETS NOTHING JUST A NOD OF RECEIVING MONEY BUT NOTHING IN RETURN OR IT LOOKS SENSE & WISE THAT YOU GET TO PAY EXTRA AS THE SALE IS NOT AVAILABLE AND GET THAT COMMODITY THAT YOU WENT FOR.



HOPE YOU MAY UNDERSTAND MY CONCERN AS IF NOT THEN IT IS CORRUPT AND FOOLISH WAY OF BUSINESS WHERE ONE PAYS & DOES NOT GET A REFUND BECAUSE THE SCHEME IS NOT AVAILABLE, NEITHER ANY OTHER SERVICE LKE A TOP UP DEDUCTING REGULAR CHARGES.



THANKS & REGARDS,



MOHAMED HUSSSAIN



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