[Resolved]  IFB Dishwasher — Service personnel not attending despite delay

I HAVE BOUGHT A IFB DISHWASHER- ZEPHYR MODEL , AFTER TREMENDOUS ROUNDS TO THE DEALER ; IT APPEARED AS IF HE HAS DONE A FAVOUR TO ME BY SUPPLYING THE DISHWASHER TO ME AFTER ALMOST 25 DAYS. THE DEALER IS SHAM LAL KRISHAN LAL , 1/206/28 , SADAR BAZAR DELHI CANTT - 110010.WHO SAYS CONSUMER IS THE KING DURING THESE TIMES OF ABUNDANCE AND ECONOMIC SLOWDOWN. I BOUGHT THIS MACHINE ON 26 SEP 2009 ; THE BILL NO IS RB-6413 AND TILL 29 SEP ( 10:30 PM) NO SERVICE PERSON HAD REPORTED FOR INSTALLATION AND DEMO DESPITE ASSURANCES BY THE DEALER.

GOD SAVE ALL THOSE WHO MADE THE MISTAKE OF BUYING AN IFB PRODUCT.
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Aug 14, 2020
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IFB DISHWASHER — Ridiculous Services

I am from Hyderabad !

Please any one can help me how to approche a higher up in IFB as I bought a Machine for my motherinlaw as she is 60 yrs old and had no maid in Nov 2007 but to my night mare after I purchased the machine only 6 months (April 17th 2008) was help ful for her and after that every fornight it was a hassel for her and me evry now and then I raised the compalints and they used to come in 72 hrs to see what is the problem then used to take 48 hrs to resolve it and then we used the machine for the next 48 hrs and before we took sme breathing space again the machine got the problem back being a working lady its such a tough time taking off for the IFB guys and standing there seeing the unskilled fellows who hardly know anything other than draining the salt, literally they used 4 kgs of salt one time to resolve a flow meter problem and once they opened the back of the machine twice to know that the front board had some issues and the machine still is not working and today is 5th march 2009, now in another few months even my warranty is going to be over and still there is no clue of my machine getting repaired. Am sure once my warranty period overs then my money gets flowing repairing this machine which I bought it for good for nothing for Rs 26, 400. Will be gratefull if somebody helps me as it says consumer complaint website and having my fingers cross I think we can only do that as one of the consumer said nobody will give the higherup numbers how much pressure we put in. :((((((
I had bought this dabba two years back which i was using only when the maid did not turnup .To my horror it had stopped taking the detergent.When i complained through the call center a guy turned up &said that your bill will be 3000Rs.He suggested that i should go for AMC costing 3500Rs .I paid him the service charge and asked him to leave. I used the descal powder & the machine was alright.Then again after six months it stopped taking the detergent.This the guy who turned up said the bill would be 6000Rs.This time he opened the door panel and created another fault& dissapeared. I suggest not to buy a dishwasher speacialy from I.F.B.Mine is lying with me occupying huge amount of space .

REMEMBER EAST OR WEST YOUR MAIDS ARE THE BEST.

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