[Resolved] IFB Elena — Repeated dysfunctional of parts | |||
Respected Sir/ Madam, This is Chinmay C. Paturkar. I have purchased your IFB Elena washing machine on 23rd October 2004 . Machine Serial No. B09864. This complaint is regarding 'Repeated Dysfunctional parts' of the machine. We are facing regular problems. some times parts get damaged or some time due to minor problems our machine stops working. Despite of problem solving by your authorized franchisee 'JET services', we are still facing same problems & also incurring costs associated with the same. I think 'JET services' engineers are not solving entire problem once at a a time. As of now we have incurred around Rs.12,000 on maintenance ( Repairs ) & after sale services & Price of machine was Rs. 15,000. Please look at the figures so that you can understand our complaints seriously. We are very unhappy customers of your company as you are not looking after your customer complaints seriously. Please try to solve our entire problem once. Regards Chinmay C. Paturkar Email - chinmay.[protected]@gmail.com Mobile No. - +[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Really Deepak, Because of this quality of washing machine & customer service they are nowhere in market today. If they continue to do the same, they will be thrown out of market.
I think we should post our comments on Facebook or other social networking channels so that our friends will not suffer as o[censored]s.
Chinmay C. Paturkar
Email - chinmay.[protected]@gmail.com
Mobile - +[protected]
I think we should post our comments on Facebook or other social networking channels so that our friends will not suffer as o[censored]s.
Chinmay C. Paturkar
Email - chinmay.[protected]@gmail.com
Mobile - +[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
few months back it was the pump, now it is the gasket..before that something else. Each time they charge a BOMB..