We have purchased this machine in 2003 . but since then it never performed up to mark and continuesly facing some problems de to failure of parts. Service of this co. is very expensive and rare. The cost of this SEnorita washing was Rs.16, 000/- and we have spent around Rs.10, 000minimum on spare parts as on today.list of probles is as follows--
1.machine vibrating and dancing 2. suspention went bad 3. door lock problem 4. valve problem 5. sealing problem 6. moter problem.7. body got rusted and now gear box went bad and cost Rs.4000/-
pls do not buy IFB product in future. Was this information helpful? |
To
The General manager,
IFB Industries Ltd.,
Okhla Industrial Area,
New Delhi-110020
SUB: Replacement Of New Washing Machine
Dear Sir,
I have purchased IFB Senator 6KG Washing Machine No. 061941 on 14/07/09 from Kapila Electronics Pvt. Ltd., Janak Puri, New Delhi. It is giving different kind of problems since its installation. I made the complaint about five times. At first stage IFB Mechanic Mr. Pratap has changed the Rubber of Washing Machine. After Changing the Rubber Washing Machine Porthole Door started giving problem. The Mechanic again visited the Washing Machine and told us that due to hard rubber, it is giving problem, I will change soft rubber. On 06/08/09 one more mechanic came with Mr. Pratap and checked the Porthole Door. He told that there is some technical defect in Porthole Door, Mechanic will set it right tomorrow and there is no use of changing the hard rubber. I am completely not satisfied with this new Washing Machine which started giving trouble in the beginning.
Please change my IFB Senator 6 KG Washing Machine which has started giving problem since its installation on 16/07/09.
Thanking You,
With Regards,
Yours Faithfully,
D.D. Chadha
Address: Block CC, Flat No.-21-D
Hari Nagar, (DDA Flats), New Delhi.
Pin Code -110064.
Resi Ph.: 28124715
Mobile: [protected]