[Resolved] IFB Industries — Dishwasher not working | |||
I have an IFB dishwasher purchased in September 2012, the dishes donot get washed properly and I am getting F5 error. I called customer care on Friday and lodged the complaint. Complaint number 10715762. I was informed a technician will visit my home within the next 48 hours. However I did get a call this morning and was told the technician will visit at 3pm today. But no technician has visited or called yet, when I called back the number from which I received the call, I was informed that the call has landed on some far away service branch and not on the thiruvanmiyur branch so they cannot send the technician. This is really pathetic! To add to the nonsense when I called customer care today, august 5 at 16.42hrs I was informed that the application is down and I have to call back after 4 hours! Now the reason I am writing this is that I just went through this whole rigmarole just last month when I relocated to chennai....you can check your systems.....the same issues....I called IFB customer care to register the complaint and same someone called informing a technician would visit but nobody turned up....then calling customer care repeatedly daily and they giving me lame excuses....finally IFB did a big favour on me and a technician visited me after 10 days of constant follow up and threatening to complain to the CEO! Please I donot want to go through the whole this again, I want to be spared....kindly send a technician to repair my dishwasher ASAP. Thank you Roma Suri [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
IFB — Not spining
My IFB machine 5.5kg (executive ) is not functioning properly.Its not spinning at all.Kindly advise me where should I contact as I am based at Chandigarh.My Adress Details:
Manjeet Guleria
1446-B Sector 49-B
Chandigarh-
contact no: [protected]/[protected]
IFB/Dishwasher — Dishwasher not working from last about 6 months.
Our dishwasher broke down about 6 months ago. This product is under annual maintenance contract with IFB. Despite service personnel changing a few parts and even taking the dishwasher to their service centre; the machine did not work satisfactorily and broke down again about a week back. The complaint was again registered with the customer care centre but nothing has been done to repair it.It's almost 4 years and for every break down they are taking about two months to fix the problem. Either they don't know how to repair or passing AMC period or warranty period. We are very dissatisfied with IFB.
IFB/Dishwasher — not working
service is very poor,i had complained 3-4 months back but the service person did not repaired my m/s yet they are giving all excuses..the complaint is still pending,,now the warranty period got over last month ..and they are demanding for contract-or pay for it...i had given complaint well before the warranty period ..so they are cheating with customer..please do the needful action.
Thank you ,DR.JAYESH SONI
IFB DISHWASHER — dishwasher not working
my ifb dishwater is not working.motoer is not pumping the water..lodgedcomplain with local ifb servicing center but there is no response.Lodged a
complaint wih sevicing center BANGLORU.They promised attendance whith in
24hrs Nothing has happened.I have three products of your reputed Companey
Why suh a state of affairs ?
attitude is ok. please get the machine atteded to.
sir my dishwasher is not working properly from last two months . we have logded complaint again and again but none cares to take action. sir i have heard that ifb is bets company in field of dishwasher but no action has been taken to cure our grievances. dear sir we have talk to your senioe also but all says call after 6 hours or our system is not working etc etc etc .. you tell only for registering COMPLAINT we have payed 40000 or for enjoying comfort.. is you are unable to cure our problem so please inform us.. OR i have to move to CONSUMER COURT. AND I TELL YOU OFFICIALY I AM LAWYER but i dont want to that so please help us
Diswasher is not working last 15 days.Local service centre is not attending the problem even after somany repeated requist/Pl.advice me to
how to attend problem? What i do if service centre people are not responting to the complaints?
S.Balraj
Q.no;6
St no -4, Gandhinagar
Maitrikunj, BHILAI
M.no-[protected]
[protected]@sail-bhilaisteel.com
how to attend problem? What i do if service centre people are not responting to the complaints?
S.Balraj
Q.no;6
St no -4, Gandhinagar
Maitrikunj, BHILAI
M.no-[protected]
[protected]@sail-bhilaisteel.com
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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dish washer ifb — not working
Sir,i made a complaint to Vikas services about my non working condition of Dish washer on April 1 st 2008.A technician came and atteded the machine but he could not repair for want of spare.He said that he wanted to take the defective part to the company as a sample in order to get the ditto product from IFB Goa .After long persual he came one day and could not set right the machine because of mismatching of spare got from the factory.As on date one and three quarter months elapsed but the net result being negative.I request you to into this matter and get me back the machine in good working condition at the earliest possible time.
Thanking you
V.K.P