IFB Industries — NO RESPONSE FOR REPAIRING OF WASHING MACHINE-

Address:Maharashtra

Despite promising to service my complaint within 24 hours my complaint No 5073340 dt 9/9/2010 has not been resolved by the service provider Antek services-Malad-east on behalf of IFB Industries Ltd.
A have a AMC for 2 years for my Washing Machine model Supremeo.

Very poor response, the telephone of Mr Anil Divakaran -the Man in charge of this agency is always switched off.

Hemang Marfatia
A- 402 Krsna tower,
A S Marg Ashok Nagar
Kandivli east
Mumbai-400101
Tel-[protected]
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nnual Maintainance Contract still no service
I have given Annual Maintainence Contract no.215439 dated 16/11/2010 for my IFB washing machine SENTER 6 KGS for paying them annual Charges. Now after 1 month, IFB Industries Ltd had taken AMC from me, my WASHING MACHINE has not been functioning. I have registered the complaint with the company ON 24/08/2012 but they are not repairing my MACHINE oven saying that micro oven was not working at the time of taking AMC.If the micro oven was not working, why have the taken AMC for the faulty machine. By taking AMC is for two years going to expire on 15/11/2012 but after numerous no. of complaint to MR. Prabhat/Ms. Geetanjali/ Ms. ABHA and Mr.RAVI-Owner of SURYA CARE (GEETA COLONY) but nobody has
responed to get the resolve my problem. what is the reason behind that it s beyond my thinking. Please advice what to do now.

Kindly treat this matter very urgent.

Kind Regards
RENU DHAWAN
Dear Sir,

AMC NO.215439 Dated 16/11/2010 washing Machine SENTER 6 KGS,

Complaint booked on 24/08/2012 spoken to Mr.PRABHAT/ GEETANAJLI / ABHA/ RAVI OWNER OF SURYA CARE, GEETA COLONY EAST DELHI-110031 still nobody has revert to resolve the problem.

Please Help...

Kind Regards

RENU DHAWAN

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