Dear Customer Care,
We have been using couple of IFB appliance for past few years. Recently we got a huge problem with our Microwave oven. Unfortunately it has happened just after the warranty period is over. The Microwave got rust all over the outside wall we have no clue of the root cause of the problem. We asked for the servicing and the service man informed us that they can not do anything with his problem and the only solution is to change the body.
But even with the rust the microwave was working properly, but few days back the microwave started sounding horribly and there was smoke all over. We again booked a call, the service man came and replaced the motor which cost me. During this time, to our surprise we had identified that there is rust even inside also. I am pretty sure that this microwave is going to die in few days.
I was wondering whether a product from a renowned company like IFB has a life of only 2 years. Anyway, if you can suggest something to linger the life of this microwave that would be very helpful.
Details are as follows :
Model 25se3
Serial no 005|83|0|500|825
Date of purchase 26-1-11
Cash memo 14162
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