[Resolved] IFB Industries — Rusty replacement part (blast)

anilbi

from Mohali, Punjab

Address:

Dehradun, Uttarakhand

The replacement part (Blast) that service engineer brought for my old ifb bosch m/c t2900 dx was rusty although counter claimed. I am not sure when i will get the right part (Without rust) even after proper followup with company. I request for the senior leadership of ifb to get involved and solve the matter immediately.

Anil

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Mar 15, 2017

Complaint marked as Resolved

Verified Support

Sep 05, 2012

IFB Industries Customer Care's response We regret for the inconvenience.

Please revert us with your contact number, address and details of your complain in our mail ID. ([protected]@ifbglobal.com)

Regards,
IFB customer care

Verified Support

Sep 08, 2012

IFB Industries Customer Care's response Dear Sir,

We have not received yet your Details.Request to please send here your contact number so that we can revert you immediately and service faster..

Regards,
IFB customer care
([protected]@ifbglobal.com)

Verified Support

Sep 17, 2012

IFB Industries Customer Care's response Hope your complaint has been resolved, For any further future suggestion, complaint and feedback. Please revert in our below mentioned contact Details.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321

Verified Support

Jun 24, 2016

IFB Industries Customer Care's response Dear Nancy,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Jun 25, 2016

IFB Industries Customer Care's response Dear Nidhinav,

We are unable to find your details in our database with this ticket number you provided.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected] (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team

Verified Support

Jun 29, 2016

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jul 06, 2016

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

anilbi

from Mohali, Punjab

I have just send the details to the above mail id and would request for the solution from IFB asap.

Thanks
Anil

anilbi

from Mohali, Punjab

I am still waiting to hear from the Senior Leadership Team at IFB if they are gonna provide the right replacement part and by when ?

Thanks
Anil

anilbi

from Mohali, Punjab

Is anybody listening at IFB as I have sent two email followups with details enclosed to above suggested emailid and still struggling to get any response ???

Thanks
Anil

anilbi

from Mohali, Punjab

I have sent both the email to id [protected]@ifbglobal.com

My contact is [protected]

I look forward to your call.

Thanks
Anil

anilbi

from Mohali, Punjab

I am still waiting to hear for solution regarding my complaint above.Please expedite and get the T2900 DX machine part fixed immediately.

Thanks
Anil

anilbi

from Mohali, Punjab

Thanks for providing the proper part finally, albeit all the escalations and follow ups which would have been avoided/time saved had the local branch management been more proactive in listening and ordering the right part internally.

George Joseph Karintholil

from Delhi, Delhi

NOT WORKING

HELLO pursed on[protected] from Nandilath G -MART, Calicut . Now stop working while running and now digital display does not glow.

Nancy Sebastian

from New Delhi, Delhi

Water leakage from washing machine

There has been a problem of water leakage from my IFB washing machine - digital 6 kg while the process of washing is goin on.

nidhinav

from Tumkur, Karnataka

verry verry poor service

We have registered the complaint on 24/08/14 complaint no 13634062. Three times we made the call and the response was that the technician will come tommorow. So far no one has come.

dek101274

from Mumbai, Maharashtra

Dish Washer Care Pack

Order No[protected]
The company has delivered empty bottle of Rinse. Complaint lodged with the company and they assured that the product will be replaced immediately. However, even after lapse of 10 days they have not replaced the product.