[Resolved]  IFB Industries — Washing Machine complaint not attended even within AMC

IFB WASHING MACHINE — washing machine in AMC NOT ATTended

Sir,
We have our ifb washing machine in AMC contract when our contract was renewed we were given promises that all our problemes would be sorted out by the 3.10.08.
Later on on 8.10.08 they told us to lodge a offical complaint with the call centre. from that day till date we have been teased to the maximum, no response from Classic Enterprises in charge persons no responsible reply recd either.

There engineer dismantedled our machine and left in that disgusting state and said no spares are available till date .

We have been taken for ride by the company.

I F B washing machine — not attending even with AMC

Calling for the past 4 days and no response in complaint number. Service centre says server is down but they too are not taking any action. My clothes are unwashed for 5 days now. Service centre lady agreed to help out 4 days back and has not taken any action.

i had payed the amc for my washing machine on december 2007, since now i did not get the amc receipt and the service person is not attending for my washing machine repairs, so please take any action on him
my contact number[protected],[protected], -[protected]

I F B washing machine — MACHINE STOPPED WHILE RUNNING WITH THE SMELL OF CABLE BURNING

I HAVE LODGED A COMPLAINT ON 31.03.09 BY COMPLAINT NO. 2875339 BUT STILL WAITING FOR THE SERVICE PERSON. MY MACHINE IS UNDER AMC.WHY THEY ARE NOT ATTENDING?

IFB WASHING MACHINE — Not attending to the complaint under warranty

I have purchased a IFB top loading washing Machine WM-TL-AW6583 6.5 KG on 28 Dec 08 from Unique Enterprises D-79 Malviya Nagar New Delhi. The Machine is under warranty for 4 years. The machine became defective on 31 Jul 10. The complaint was lodged on your call center by Unique Enterprises on 02 Aug. No action was taken by the service center at Noida to attend the Machine. i lodged the complaint again with your call center on 4 Aug 10 vide ticket no 4854996. no action was still taken by Noida Sevice center to attend the machine. I got the telephone number of noida service center & made at least 20 calls.. after hat one Mr Devi Prashad came but he did not repair the machine properly. He got the service card signed saying that if the machine does not work, he may be called again. After he leff, we we tried to operate the machine but it did did not work. We informed him imediately but he is not attedind the mahine with the pretext that we have to register the call again. I register the call again with the call center with ticket no 4904377, It has been now three days no body is attendind the machine. My House No is 1219 Sector 37 Noida. tel No 4318738/[protected]/[protected]/[protected]. Request get the Machine repaired urgently. You service Machanic talk that he prefers private calls than warranty calls since he can make money.

I purchased sarena sx from m/s baba agencies, rakabganj, faizabad [u.p.] vide invoice no 1883dt 7 oct 2010. machine no- s/r[protected]. In jan2011it was not woking, your service engineer cheak it and told its sifon pipe is cut, but it will not create any problem and whenever he come faizabad he will replace it. since one week there is problem in spinning. we made complaint on friday, 8 april, but after many reminder my complaint was accepted on 10/4/2011 complaint no-2586670. till date it is not attended. I want to know how much time your engineer to attend complaint. I think this type of neglegency create negative image toward your product. please do the needful earliest. regards.
avnish
137, majhwa.
lucknow bypass road,
opposite kaushalpuri colony.
faizabad-224001 [u.p.]
ph.no-[protected]

IFB WASHING MACHINE — AMC not attended

Respected sir,
We are owning a washing machine IFB senorita and it is presently under AMC . At the time of taking AMC21/11/11 we were not told clearly that the AMC will be activated only after 45 days.If it is so why do you collect the charges for 24 month amc It is only a 22 month if the parts are replaced after 60 days. So you can say to the customer that your complaint will be attended only after 45 daysMy customer id is 1950998 the complaint number is 7659970, 7821542.
It is really a horrible job to call the service engineers and they have brought the replaceble parts since our amc is ano valid that is 45 days are not over he has not repaired the same. It is better to say that we are not having the validity at the time of calling the customer care and why to waste the time??Such a COMPANY HAVING BIG BRAND NAME AND VERY POOR SERVICES RENDERED is very unhappy. RGDS, DEEPa

My fully automatic IFB machine was under warranty and it took two month to repair only
after More than 100 calls, reminders and a consumer court notice .

S. Bhalla
Delhi

G600 Body Spare Part

i want G600 Body Sparepart

not taking surf into the ifb washing machine

ifb washing machine not taking surf

Repair and fitting of washing machine

On account of transfer my ifb machine front loaded requires services and fittings Dr.Surendra Babu [protected] Jaipur, Rajasthan address-B1/1 NABARD Staff Qts. Malviya Nagar

IFB washing machine Elena DX is not working

Till now I have paid 4500=00 to the employ of service center Ravi and Rahul. I already have Annual mentenance contract no 02819 valid till 24th june 2015. But they did not repair my washing machine

complaint no 13453241 29/07/2014

complaint 7 days over not solve