[Resolved]  IFB Industries — Worst company and worst customer care service

Address:Satara, Maharashtra

My customer ID is 10030066
My compliant No. is – 10087430
I am having 3 IFB wasing machines in my family

Dear Sir / Madam,
I Mr. Amitkumar Bodhe the son of Mr. Prakash Bodhe continuesly following up with your customer service department since last 6 days even I registered my compliant on your customer care number...My washing machine is not working from last 5 days and my parents are ill so they faced this Inconvenience from last 5 days...Your customer care executive assure me that he IFB customer service can resolve my problem on 9th September 2012 but I never get any single call from IFB customer service department...even I continuesly following up with them then thy give me a cell No. of Ms. Archana (Cell No. [protected]) when I called this leady she given me another customer care No.([protected]) when I again call on this number I never get any clear answer about when they can exactly trying to resolve my problem.....I am having 3 IFB machines and if your customer care service is treating me like this then please suggest me the rite direction...Because now I am fed up with this and will taking some legal actions against IFB customer care department under the consumer protection act....This is my last mail to you ...I need clear answer from your side ...I hope it will get in as soon as possible...

My contact No. is [protected] and [protected]

Regards
Amitkumar Bodhe

Please acknowledge me for this compliant
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Mar 22, 2017
Complaint marked as Resolved 
Verified Support
Sep 14, 2012
IFB Industries Customer Care's response
We regret for the inconvenience.

We ensure you faster service as per your convenience as soon as possible.


Regards,
IFB Customer care
[protected]@ifbglobal.com
[protected] / 39004321
Verified Support
Sep 17, 2012
IFB Industries Customer Care's response
Hope your complaint has been resolved, For any further future suggestion, complaint and feedback. Please revert in our below mentioned contact Details.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Complaint comments 

Comments

R/Sir

I had purchased a IFB induction cooker on 12.3.2011 but said cooker is out of order. Please provided the service.
My address and contect No. is under


P.K.SANT
WW 1 B Munawwar Bag Railway Colony Alambag Lucknow- 226005
[protected], [protected]

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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