[Resolved]  IFB Microwave Oven 25sc1 — NOT WORKING

Sirs,

I have registered a complaint regarding nonworking of my IFB microwave oven 25SC1 on 25.8.09 and the complaint Number is 3415841.

Nature of complaint is that the oven is working when the door is open and not working when the door is closed.

The Calicut (Kerala State) Service personnel who inspected the oven has informed me that the board has to be replaced and they have to obtain the spare parts from GOA.

It is regretted to inform you that whatsoever may be the reason, my mycrowave oven is not repaired till date i.e, even after a lapse of 58 days.

I feel that the Service support you render to the customers is very very poor.

I would like to get a word from you when my microwave oven will be repaired.

P.V.Vikramadas,
Calicut.