[Resolved]  IFB Microwave Oven 30sc2 — False advertisement about freebies

I have purchased a microwave oven IFB model 30SC2 from Vasant & Co., Salem on 26 Dec.2008.During purchase they promised to give me a microwave cooking kit, one cook book, a baking bowl set and a scratch card which can win a cash back upto Rs.5001/-.Whereas along with the owen, I got only the microwave cooking kit.cooking book I received only after a few days & after several phone calls to the shop.Scratch card, they said not applicable for owens.when it is not applicable for a product how it can be advertised through a national daily of this country? Regarding the baking bowl set, I haven't receive it yet.I visited the shop several times.I called your Customer Service Officer(Mr.Anand) on [protected] & enquired about it on 19 Feb.2009. He told me that bowl set is avilable, but will onle be handed over to Vasanth & Co.late in the evening on that day & told me to collect it next day.I told him that I am in Salem Town and is not possible for me to visit Salem every now & then to collect it.I am from Mettur Dam which 50 kms away from Salem.I request you to look into these deffiencies and solve these problems immediately.You may tell your Salem Office to send me the bowl set in my residential address.
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Aug 14, 2020
Complaint marked as Resolved 
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Micro Wave Oven -- IFB — POOR CUSTOMER CARE --- VASANTH & CO.

Dear Sir

I bought a Micro wave oven -- 20 Ltrs (IFB -- MAKE) @ T. Nagar Branch on 27.12.2009, But still as on date of 21.01.2010, the Oven is not been in use due to non - supply of the machine. Sir, I thought to file a case against M/s. VASANTH & CO, T.Nagar Branch.

Kindly do not buy any material from the Dealers like M/s. VASANTH & CO.

VERY VERY VERY POOR POOR SERVICE AND CUSTOMER CARE. BEWARE OF THESE KIND OF PPEOPLES.

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