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My first contact with JustDial on Dec 30 2011, was to obtain contact details of IFB Service center in Rajajinagar for which I received a message stating the details of IFB Industries Whitefield. Post this I registered a complaint in IFB call center.
We realised that this company Sea Gram’s Service was fake post receiving the call from original IFB service provider stating my complaint is still pending with them and they enquired about who completed the job. On giving the details of the bill it was brought to my notice that MCB costs Rs.1500/- only+taxes. wherein Sea Gram's Service charged us Rs. 4354/-.
On Speaking with the IFB call center it was informed to me that previously they have received similar complaints against Sea Gram's Service from other customers.
Post the above we contacted Venkatesh (+91 [protected]), one of the partners as claimed by him, asked to return the original MCB and also requested him to provide the exact office address since the office does not exist at the mentioned address in the bill. Address - #176/2, 2nd Cross, 5th A Main, Kammanahalli, Bangalore – 560068. Ph: [protected], [protected]. He also made me roam about the entire Kammanahalli area.
Later Pavanish ([protected]) one other partner as claimed by him, misguided us to several area in Kammanahalli - Bangalore 33 and finally after waiting for couple of hours Pavanish stated that they are put up near Chikka Kammanhalli near Bannerghatta which made me travel from Bangalore-East to Bannerghatta. On reaching the mentioned address, there was no response from Pavanish and then we got a call from Srikanth who claimed to be the owner of Sea Gram's Service and to my worse was he stated that the office is in Vidyaranyapura which also is his residence. Srikanth also informed that he would resolve the issue by Saturday (Jan 7 2012) and also confirmed on firing Venkatesh and Pavanish due to their negligence in work by calling someone else during a call with me which sounded very absurd.
PLEASE BEWARE OF SUCH FRAUDULENT PEOPLE AND CONTACT YOUR NEAREST ACTUAL SERVICE PROVIDER WHEN SOMEONE LIKE THESE APPROACH YOU.
We realised that this company Sea Gram’s Service was fake post receiving the call from original IFB service provider stating my complaint is still pending with them and they enquired about who completed the job. On giving the details of the bill it was brought to my notice that MCB costs Rs.1500/- only+taxes. wherein Sea Gram's Service charged us Rs. 4354/-.
On Speaking with the IFB call center it was informed to me that previously they have received similar complaints against Sea Gram's Service from other customers.
Post the above we contacted Venkatesh (+91 [protected]), one of the partners as claimed by him, asked to return the original MCB and also requested him to provide the exact office address since the office does not exist at the mentioned address in the bill. Address - #176/2, 2nd Cross, 5th A Main, Kammanahalli, Bangalore – 560068. Ph: [protected], [protected]. He also made me roam about the entire Kammanahalli area.
Later Pavanish ([protected]) one other partner as claimed by him, misguided us to several area in Kammanahalli - Bangalore 33 and finally after waiting for couple of hours Pavanish stated that they are put up near Chikka Kammanhalli near Bannerghatta which made me travel from Bangalore-East to Bannerghatta. On reaching the mentioned address, there was no response from Pavanish and then we got a call from Srikanth who claimed to be the owner of Sea Gram's Service and to my worse was he stated that the office is in Vidyaranyapura which also is his residence. Srikanth also informed that he would resolve the issue by Saturday (Jan 7 2012) and also confirmed on firing Venkatesh and Pavanish due to their negligence in work by calling someone else during a call with me which sounded very absurd.
PLEASE BEWARE OF SUCH FRAUDULENT PEOPLE AND CONTACT YOUR NEAREST ACTUAL SERVICE PROVIDER WHEN SOMEONE LIKE THESE APPROACH YOU.
hi,
same guy came my home and cheated us... his name is venkatesh [protected].
can anyone call up [protected], and let me know when u get any update on this
same guy came my home and cheated us... his name is venkatesh [protected].
can anyone call up [protected], and let me know when u get any update on this
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB — No service against AMC contract
Despite logging multiple complaints, no resolution to my problem. Washing Machine is unusable for past 1 week. Even paying Annual Maintenance and multiple follow ups there is no action, this is the dismal state of support IFB provides to customers, it's a shame. Last complaint ID - 6801109. Previous complaint closed without resolution. I think I should go to Consumer Court now?