[Resolved] IFB Washing Machine — unprofessional attitude prior to orientation demo

[Resolved] IFB Washing Machine — unprofessional attitude prior to orientation demo

R ram picasso from Kolkata, West Bengal

Dear Sir, My name is Picasso, I purchased the IFB washing machine in December 15, 2008 at Delhi (Okhla-Head office), i am waiting for installation for one week but still not installed and nobody turned up from the company in spite of the repeated request to the help line, no service persons are attending the machine, The manager at Okhla and Rohini is not even attending the calls. I am not able to understand the reasons for this casual attitude. I am surprised that no higher officials even bothered to take any action! I can't expect such a minute negligence from SUCH A BIG AND RENOWNED COMPANY! I am still waiting for the initial orientation demo . This is making me wonder how you will take care of after sales service with this kind of staff. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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ram picasso

from Kolkata, West Bengal

IFB WASHING MACHINE — Machine not installed for one week after purchased

I purchased IFB washing machine on 15/12/08, i am waiting for installation for one week but still not installed and nobody turned up from the company in spite of the repeated request to the help line, no service persons are attending the machine, The manager at Okhla and Rohini is not even attending the calls.I am not able to understand the reasons for this casual attitude.I am surprised that no higher officials even bothered to take any action!I can't expect such a minute negligence from SUCH A BIG AND RENOWNED COMPANY!

Geetha

from Kollegal, Karnataka

I have purchased a IFB washing machine on 14 Mar 2009. in Chennai, and was told installation will be done on Monday 16th Mar. The techenician contacted by phone and asked for purchase of stand, cover etc. it was told we don't need now, since then he has made 5 calls but till now they have not come for the installation. It shows that if you buy all accessories from IFB installation will be done immediately, this is a wrong attitute and bussiness culture.

ranjan

from Jaisalmer, Rajasthan

Sir,
There is no father / mother of IFB washing machines sold in the indian market. I had purchased a machine and thereafter I have not been able to find anyone for after sales service at Ahmednagar. The dealer says he has no more any dealing with the IFD. It is a pathitic situation. If someone of the company can resolve this problem can contact me at [protected].

AJILKUMAR K

from Kollam, Kerala

I purchased IFB washing machine on 06/06/09, I am waiting for installation for four days but still not installed and nobody turned up from the company in spite of the repeated request to the help line, no service persons are attending the machine, The manager at Kollam is not even attending the calls.I am not able to understand the reasons for this casual attitude.So I request you to attend the above case at the earliest.

N.RAVICHANDRAN

from Bengaluru, Karnataka

You should be lucky. For me it was installed 40 days after purchase

Rgds

Monika R Dhad

from Mumbai, Maharashtra

I have been making follow ups to IFB service center through toll free numbers as our machine is not working for 8 days. The complaint was registered after 3 days . Even after 6 days the complaint has not been attended.. This is only sell and sell attitude. We acnt recommend any one to buy IFB machnes for such a poor service network. This is ridiculous that such a company like IFB is not able to provide service in 24 Hrs.