Comments
I am a post graduate Teacher working in Pondicherry. My customer ID NO. is 426431
I had great faith in IFB. But now I am frustrated with your customer care service. When my digital washing Machine developed a snag, I was informed that the circuit board had to be replaced. . But to my dismay after the lapse of 2 weeks of my complaining the machine had not been repaired yet though it is on AMC. The service centre blamed the company for not sending the spare. Unless you care for the customer how can we trust IFB in future?
At the time of buying the digital machine, the salesman elobrately pointed out the advantages. But now the mechanics criticize the machine as it developed snags during rainy season. Why don't you find out a long lasting solution to this drawbacks. I sincerely expect a quick response from you.
I had great faith in IFB. But now I am frustrated with your customer care service. When my digital washing Machine developed a snag, I was informed that the circuit board had to be replaced. . But to my dismay after the lapse of 2 weeks of my complaining the machine had not been repaired yet though it is on AMC. The service centre blamed the company for not sending the spare. Unless you care for the customer how can we trust IFB in future?
At the time of buying the digital machine, the salesman elobrately pointed out the advantages. But now the mechanics criticize the machine as it developed snags during rainy season. Why don't you find out a long lasting solution to this drawbacks. I sincerely expect a quick response from you.
Dear Sirs,
I have purchased IFB washing machine, but machine is giving trouble continously, so many time I have complained to IFB company but as and when yr Representative visiting, charging Rs.200/= which is not justify, if minor defect is their yr rep has to repaired it at free of cost. Service is very very poor, being a purchase officer at ONGC I will not recomend to purchase IFB make any product, my self and my friends has purchase IFB fully Auto washing machine, both facing lot of problem. We both will not recomend to purchase IFB machine even to our relatives and friends. very very poor service.
Jitendra A Gandhi,
757, Mukti Nagar, GH Board, Nr Shakti Nath Temple, Bharuch:392001.
Moble No.[protected].
I have purchased IFB washing machine, but machine is giving trouble continously, so many time I have complained to IFB company but as and when yr Representative visiting, charging Rs.200/= which is not justify, if minor defect is their yr rep has to repaired it at free of cost. Service is very very poor, being a purchase officer at ONGC I will not recomend to purchase IFB make any product, my self and my friends has purchase IFB fully Auto washing machine, both facing lot of problem. We both will not recomend to purchase IFB machine even to our relatives and friends. very very poor service.
Jitendra A Gandhi,
757, Mukti Nagar, GH Board, Nr Shakti Nath Temple, Bharuch:392001.
Moble No.[protected].
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB WASHING MACHINE — Repeated problems
Dear Sir,I Deepak sanhotra Residing at Nigdi, Pune.My IFB Washing machine was serviced 6 Nov 09. Again went defective on 7 Nov. Serviced again. Defective again on 15 nov.
Please look into the matter to avoid repeated defects.
Thanks & regards
Deepak sanhotra
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