Comments
I agree with Mr. Stephen. I wanted a replacement for the glass turning table of my Microwave Oven Neutron Grill. I called them twice in 3 months. The latest one Customer complaint No 5055435. My customer id 2451012. Nearly 20 calls. Nothing has happened. My friends at Hyderabad also have similar complaints. IFB seems to be slackening or the responsibility of customer care is in wrong hands.
Ashok
[protected]
Ashok
[protected]
From
T.Ramesh, C. 393, First Floor,
Kurichi Housing Unit, Phase - II,
SIDCO (POST)
COIMBATORE 641 021.
Phone No:
[protected]: [protected]: [protected]
Sir/Madam,
I am one of the IFB Washing Machine Customer. I Purchased the IFB Washing Machine for Rs.23, 500/- on 10/08/09.(Model - WE SENORITA DX SR.NO. WT SENDX B 092743) at Bhrath Electronics, Coimbatore with ready cash.
I Purchased the IFB Washing Machine for Rs.23, 500 on 10/08/2009 with ready cash at Bharath Electronics, Coimbatore.
I would like to complaint you that from the beginning onwards the machine is having some problems (The Drum is not rotating, the switch is oftenly switched off etc., ) For that I call to the customer service But whenever I call they said that they will come tomorrow but they didn't.
So that I report to the section office and Bangalore. But the response is too bad, Again I call in the month of January For that a technician came on Ist of April and he told that the belt is not in good manner. So that I paid Rs. 600/- Even after the next day the machine is not rotating
Again I complaint for that Another Technician came in the month of May and he asked me to change the board. And he came and change the board after one month. After that the machine is functioning only three days. Once again the drum is not rotating properly. So I complaint to Bangalore section on June First week. They said after 24 Hours the technician come. But they didn't. Totally the customer care service is very bad in coimbatore city.
Response is not proper in coimbatore customer IFB Service. Only mistake I have committed is purchase(Ready Cash) of IFB washing machineBecause of this
I have many mental strain. I am totally disturbed. I Want immediate solution. Please replace this machine with new washing machine.
With Regards
T.Ramesh
T.Ramesh, C. 393, First Floor,
Kurichi Housing Unit, Phase - II,
SIDCO (POST)
COIMBATORE 641 021.
Phone No:
[protected]: [protected]: [protected]
Sir/Madam,
I am one of the IFB Washing Machine Customer. I Purchased the IFB Washing Machine for Rs.23, 500/- on 10/08/09.(Model - WE SENORITA DX SR.NO. WT SENDX B 092743) at Bhrath Electronics, Coimbatore with ready cash.
I Purchased the IFB Washing Machine for Rs.23, 500 on 10/08/2009 with ready cash at Bharath Electronics, Coimbatore.
I would like to complaint you that from the beginning onwards the machine is having some problems (The Drum is not rotating, the switch is oftenly switched off etc., ) For that I call to the customer service But whenever I call they said that they will come tomorrow but they didn't.
So that I report to the section office and Bangalore. But the response is too bad, Again I call in the month of January For that a technician came on Ist of April and he told that the belt is not in good manner. So that I paid Rs. 600/- Even after the next day the machine is not rotating
Again I complaint for that Another Technician came in the month of May and he asked me to change the board. And he came and change the board after one month. After that the machine is functioning only three days. Once again the drum is not rotating properly. So I complaint to Bangalore section on June First week. They said after 24 Hours the technician come. But they didn't. Totally the customer care service is very bad in coimbatore city.
Response is not proper in coimbatore customer IFB Service. Only mistake I have committed is purchase(Ready Cash) of IFB washing machineBecause of this
I have many mental strain. I am totally disturbed. I Want immediate solution. Please replace this machine with new washing machine.
With Regards
T.Ramesh
IFB customer care ---
They dont know who a customer is...
they dont know what care is ...
they dont know what a washing machine is ...
yet they claim to be the best guys --- pity
@ Coimbatore
Technician Mani, his manager Mr.Sathish and some bloody guy called Mr.Alok all are good in wiping the of their own and their managers and point fingers at others.
They dont know who a customer is...
they dont know what care is ...
they dont know what a washing machine is ...
yet they claim to be the best guys --- pity
@ Coimbatore
Technician Mani, his manager Mr.Sathish and some bloody guy called Mr.Alok all are good in wiping the of their own and their managers and point fingers at others.
I also totally agree .customer care in coimbatore is the worst.I have been using my nachine in mysore for four years n dint have a single problem with the customer.It used to be the technician who called us when we registered the complain.back in cbe its the reverse, I had to call them that too keep track of the numbers as each time a new person turns up.to top it all they know is change the switch, drum, board, lock...prob they get trained with our machine,
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Dear Sir,
First of all we lodge a complaint online at 39004321 and got a complaint no. ie. 3998045 in the name of Rakesh Ahuja, HNo 3834, FF, Sector 32-D, Chd. after that we got a contact person at Chandigarh of Madam Meenu and Mr. Rajinder Kr, we are regularly contacting these persons since last 5-6 days aprox. and they committed to us today engineer will come. But still we are sorry to say that till date nobody reached our house to repair the fully automatic IFB machine for which we lodge complaint. This kind of service given by IFB people. We have bitter exp. with such a good co.and in future we take care of this also.