Comments
IFB never keep up the words on warranty. They do cheat on the name of free service. They won't do any service properly. We have to catch them or follow them on servicing. I never had a worst experience on any other product. Got frustrated in using the IFB washing machine in my life. They do marketing on selling powders in the name of free service. They have a locking mechanism in Front door, so that consumer have to pay them while shifting it. I got machine for Rs18, 500/- but I might have spend around or more than Rs10, 000/- for services alone. Public is cheated after buying the washing machine. For this type of company the government rule should be like United Stated on consumer product. Waste of time in buying it, instead i might went to other brands. I had bitter experience in IFB service.. In my future, I will never opt for IFB.
IFB machine is performing good, however the services provided by the authorised dealers never respond even after calling 5-10 times. The previous year my warranty period was about to expire. Just one moth before i have got some problem of bit high vibration. i Have called several times to one of service representative from authorised dealer. But he didn't come for attending the complaint before expiring my warranty. After one week of warranty expiry date the representative contacted me and explaining about the offers available in extension of warranty period. How funny this is? Subsequently, i have consulted through website help and explained the complete history, however, i have not get proper response and the company representative was suggesting me not to purchase IFB products.
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Warranty or Out of warranty, the follow up cost and the time you spend on waiting for a person would far far exceed the warranty cost.
God Bless you