[Resolved]  IFB Washing Machine — service of IFB washing machine

Address:

Puducherry

sir,

the following messages are already sent to IFB customer care, but not yet serviced our product, being my old parents unable to survive this situation, but the company does not realize the real problem, what to do next? i have been waiting for the service more than 20 days after i posted the complaint.

A Ramalingam

[protected] messages already sent[protected]------


from Arikichenane Ramalingam a.[protected]@gmail.com
to [protected]@ifbglobal.com
date Sun, May 22, 2011 at 10:50 PM
subject IFB washing machine service request - not yet serviced
mailed-by gmail.com

Even after so many times keep on sending the mail for IFB washing machine service, not yet the problem is solved. the request was initially posted on 2nd may 2011 and nearly 20 days, we have been waiting for the service. the reason they said 15 days before was the locker is broken, but it was actually happened 3 months before, and still the machine was functioning. the drum fails to rotate is not first time, so far nearly 4 times the similar problem was happened.

at least the person has to come and attend the fault, simply he came 15 days before and said lock was broken, its not functioning, he was not at all listened what we said.

we sorry to say that we have never get such a poor response and service from any other company home appliances we have been using except your IFB product.

inform the pondicherry service technicians to do the service at the earliest.

please avoid, simply making a phone call and ask the similar problem.

Problem : drum not rotating (no movements even power is on)



Model : DIVA
Serial No. 009893
Date of purchase : 15.11.2007

AMC validity : 29.09.2010 to 28.09.2011
place of purchase : Agarwal Marketing co., Kamaraj salai, pondicherry



A.Ramalingam

#42, 2nd Cross street, Sivagami Nagar,

Reddiyarpalayam, Pondicherry-10.

Mobile:[protected]R), [protected]





[protected] Forwarded message[protected]
From: Arikichenane Ramalingam <a.[protected]@gmail.com>
Date: Wed, May 18, 2011 at 11:48 PM
Subject: Fwd: IFB washing machine service request - 4th time sending the mail
To: [protected]@ifbglobal.com


I have sent many request for service of IFB washing machine product, we struggle like anything getting a simple service from your pondicherry service centre. how many times i ve to keep on send mail to your customer care.

will you give service or not? reply at the earliest.

Ramalingam A



[protected] Earlier message[protected]
From: Arikichenane Ramalingam <a.[protected]@gmail.com>
Date: Sun, May 8, 2011 at 11:00 PM
Subject: IFB washing machine service request - 3rd time sending the mail
To: [protected]@ifbglobal.com


Dear sir,

the request regarding IFB washing machine service dated early on 02.05.2011 not yet serviced. Later i have sent the mail dated on 5.05.2011, regarding the same and till not serviced. today 08.05.2011, third time i am requesting regarding the same. please send the service technicians at the earliest, we struggle like any thing from the past 7 days. I request your service at the earliest.

Problem : drum not rotating (no movements even power is on)



Model : DIVA
Serial No. 009893
Date of purchase : 15.11.2007

AMC validity : 29.09.2010 to 28.09.2011
place of purchase : Agarwal Marketing co., Kamaraj salai, pondicherry

thanks with regards,

A.Ramalingam

#42, 2nd Cross street, Sivagami Nagar,

Reddiyarpalayam, Pondicherry-10.

Mobile:[protected]R), [protected]


From Arikichenane Ramalingam a.[protected]@gmail.com
to [protected]@ifbglobal.com
date Mon, May 2, 2011 at 10:17 PM
subject IFB washing machine service - regarding
mailed-by gmail.com

hide details May 2


Dear sir,


the request is regarding the IFB washing machine service. The following problem often occurs in our washing machine, its nearly 4th time. The same problem was happened in the last service.

I request your service at the earliest..

Problem : drum not rotating (no movements even power is on)



Model : DIVA
Serial No. 009893
Date of purchase : 15.11.2007

one year AMC validity : 29.09.2010 to 28.09.2011
place of purchase : Agarwal Marketing co.,
Kamaraj salai, pondicherry

thanks with regards,

A.Ramalingam

#42, 2nd Cross street, Sivagami Nagar,

Reddiyarpalayam, Pondicherry-10.

Mobile:[protected]R), [protected]