[Resolved]  IFB Washingmachine Senator Dx — Replacement of PCB

Address:

Ludhiana, Punjab

Dear sir,I had purchased the above mention washing machine of your company.On 29th Dec.it stopped working.so i registerd a complaint at Customer care centre at Ludhiana on 30th Dec. and my complaint no.is 7959898.On 3rd day Mr.Avtar Singh visited my place and examind machine and told that it PCB is not functioning and will have to be changed.On 6th Jan. PCB was replaced and machine start functioning but after 28 min. of his departure machine again stopped. I reported the matter at the same momment to Mr.Avtar Singh on his mobile no.[protected].But till today on 12th Jan. he has not care to rectify the fault.I think his technical knowldge is zero .I called about 50 times on his mobile but he did not respond once.So i request you to direct Customer Care Center Ludhiana to depute a trained person to rectify the fault at earliest as this negligence by your person Sh.Avtar Singh is bringing a bad name to your company.In future i should never recomend the name of your company if my machine fault is not rectified at the earliest. Dr.B.N.Sharma. [protected]