Address: | Ernakulam, Kerala |
I have today called at a company called Igatech, Vazhakkala, Kochi who manufacture UPS for computers. The call first went to an answering machine after which when I dialled the extension for sales, a lady picked up. I asked her about the price for a 1 kva UPS.. suddenly without answering my question she started asking my whereabouts.. like name, place, contact number etc... I have told her all these.. and then she said she would transfer the call to someone else....and it was taken by another lady.... I have again asked the price for 1 kva UPS.. then again.. same questions.. name, place, number etc... I asked her why should I tell all these things to get the price for a product.. she said she wanted it.. and she also said that she cannot give the price o[censored]PS alone but with battery only. I said okay..and gave my whereabouts.. But no update yet from them...
Its so frustrating to have such a poor customer service as if they think they are the only manufacturer o[censored]PS !!!!! Was this information helpful? |
Company cheating government of kerala by supplying energy control device called smart guard with aluminium winded transformer instead of copper winded transformers.This energy control device called smart guard is for kerala government IT mission @ schools.keltron called tender of thousand smart guard iga tech industrial electronics got 325 order(order of more than 50 lac) .for initial testing of smart guard company provide smart guard with copper winding to keltron and got order.after that all other 325 smart guard delivered with aluminium winded transformers.This is a very huge cheating of company to kerala government and keltron.