[Resolved] Indane Gas Agency — worst service and indecent treatment | |
I am a consumer of Indane gas with Ragavendra gas agency in Avadi, (an agency with autonomous powers even any world body cannot question and control) an agency which always thinks that the customers are their beggers, and there is no need for them to answer any questions or any doubts from the customers, when every where it is said that a refill can be had every month these people has got an order to supply the refill once in every 45 days that too if they wish, if you ask them about this the immediate answer, readily available at any time "GO AND MAKE ANY COMPLAINT WITH ANYBODY WE ARE LEEST BOTHERED" WE CAN SUPPLY ONLY ONCE IN 45DAYS ITS YOUR WISH TO STAY WITH US OR ELSE YOU CAN CHANGE". The same problem i had already reported to the complaints section of Indane gas service, but not even a reply was sent to me from the head office, whether they are looking into the problem or what the agency is saying is correct. Can you suggest what i should do further or any other way that i have to give a complaint. note: in october i am not at all provided with refill, and they provided on Nov 07 after sep 09th of 2008, and now after the last supply of the refill on 7th of Nov 08 i am still awaiting for the next refill praying to God and praying for the mercy of sri Ragavendra gas agency, Avadi. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Respected Sir,
My (72 yrs.) old aged mother is living alone at H.No 119, Gali No-3, Uttranchal Enclave, Tomar Colony, Burari Delhi and having Indian Gas connection No P-21707, But Parul Gas Company (Code No[protected] Phone No 27618873 & 27615721, Sant Nagar Burari Delhi is not delivering the gas cylinder since 3 months. One gas cylinder approx. taking 2 months for emply, Today i went Parul Gas Company office and request them why you are not sending gas cyliner to my mother. Her Gas Connection No is P-21707. Window person told me your mother is not taking gas cylinder regularly and now gas connection is disconneced. I told him what is the procedure to continue the same. He gave me one Mob. No [protected] of Mr. Ashok Chatwani. This officer can continue the gas connection. Later on i talked with him and told the grievances, During the conversation i told to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister if they disturb again in future to my mother. Mr. Ashok Chatwani replied me first you gave the complaint to the Petrolium Minister. After that u will talk with me. When you will failed on your givin complaint then contact me. Sir I want to know who is Mr. Ashok Chatwani? Indian Gas Agency have gave the power to him to stop/supply of gas cylinder of any consumer. Kindly enquire into the matter by deputing an officer and take the strict action against Parul Gas Agency and Mr. Ashok Chatwani also. Kindly inform me also and oblige.
Daljeet Singh
Mob No [protected]
My (72 yrs.) old aged mother is living alone at H.No 119, Gali No-3, Uttranchal Enclave, Tomar Colony, Burari Delhi and having Indian Gas connection No P-21707, But Parul Gas Company (Code No[protected] Phone No 27618873 & 27615721, Sant Nagar Burari Delhi is not delivering the gas cylinder since 3 months. One gas cylinder approx. taking 2 months for emply, Today i went Parul Gas Company office and request them why you are not sending gas cyliner to my mother. Her Gas Connection No is P-21707. Window person told me your mother is not taking gas cylinder regularly and now gas connection is disconneced. I told him what is the procedure to continue the same. He gave me one Mob. No [protected] of Mr. Ashok Chatwani. This officer can continue the gas connection. Later on i talked with him and told the grievances, During the conversation i told to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister if they disturb again in future to my mother. Mr. Ashok Chatwani replied me first you gave the complaint to the Petrolium Minister. After that u will talk with me. When you will failed on your givin complaint then contact me. Sir I want to know who is Mr. Ashok Chatwani? Indian Gas Agency have gave the power to him to stop/supply of gas cylinder of any consumer. Kindly enquire into the matter by deputing an officer and take the strict action against Parul Gas Agency and Mr. Ashok Chatwani also. Kindly inform me also and oblige.
Daljeet Singh
Mob No [protected]
Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.
Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.
Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia
ANAND GAS SERVICE, RANCHI
Non delivery of LPG gas cylinder even after 30 days
i am a customer of Indane gas distributor having office near ashok nagar, ranchi with consumer no. 62584.
sir i am suffering from mental agnoy due to harassing attitude of Indane gas distributor at Ashk nagar.Despite booking cylinder for nearly 30 days before on 15/07/09, i was not supplied LPG cylinder till date.
I visited concern office 3 times but i was told that they will deliver within 2 days each time but no delivery till yet.Last delivery of gas was on 20/06/09. So my 2nd cylinder is also about to finished.
I am living with my 4 yr. daughter this time, , My husband is out of station.So really it will be a pathetic situtation for me if i will not get new cylinder within 2 days.
Sir kindly make an enquiry with the said distributor about no LPG supplied to the customers who has booked the gas for home delivery since 15/07/09.
Please help me...i will be very gratefull to you
Yours faithfully
Dipika Sinha
D-54
Park Road no.-3
Gate no.-1
Ashok nagar
Ph. no.-[protected]
Non delivery of LPG gas cylinder even after 30 days
i am a customer of Indane gas distributor having office near ashok nagar, ranchi with consumer no. 62584.
sir i am suffering from mental agnoy due to harassing attitude of Indane gas distributor at Ashk nagar.Despite booking cylinder for nearly 30 days before on 15/07/09, i was not supplied LPG cylinder till date.
I visited concern office 3 times but i was told that they will deliver within 2 days each time but no delivery till yet.Last delivery of gas was on 20/06/09. So my 2nd cylinder is also about to finished.
I am living with my 4 yr. daughter this time, , My husband is out of station.So really it will be a pathetic situtation for me if i will not get new cylinder within 2 days.
Sir kindly make an enquiry with the said distributor about no LPG supplied to the customers who has booked the gas for home delivery since 15/07/09.
Please help me...i will be very gratefull to you
Yours faithfully
Dipika Sinha
D-54
Park Road no.-3
Gate no.-1
Ashok nagar
Ph. no.-[protected]
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
I am Ashok Kumar, customer of indane gas from 12.06.2006.Till now I am not satisfied with your Customer service. I brought the cylinder, stove, regulator and hose from Sree Alagar Indane Agency at Thirunagar.
01) The Stove is Not original (with out I S I Seal)
02) They promised me to change the Commercial Cylinder to Non Commercial on next month (from the beginning of purchasing the Commercial Cylinder) till now they are not considering me. I asked lot of time to the agency. But they said, next time.
03) They are not providing the bill till now. When I purchased the cylinder.
04) The service also very bad. Every one has not satisfied, answering not properly with all customers.
06) I apply the new connection for my home, on 30.10.2008.Reg.No is [protected].but tills now no reply & there is no cylinder available.- I need the clear Explanation regarding this issue.
07) They are providing the Non-commercial & Commercial cylinder to hotel, Tea shop in time delivery.
I have the all records regarding this issue.
Already I inform to Mr.Manoharan – Dy.sales officer – Madurai.([protected]) more then ten times.
But he also not takes any action seriously.
So, kindly consider this issue, and do my needful.
Regards,
Ashok Kumar,
[protected]