Problems in gas booking and delievery
Problem in Gas Booking & Delivery
I am authorised customer of Indane Gas with Thanesar Gas Agency, Mohan Nagar, Kurukshetra with consumer Nos, 10486 in the name of Dr Sunil Dhingra and 915 in the name of Mr. K.L. Dhingra. Agency always make problem in the booking of Gas Cylender and its delievery.The agency has refused to book the cylinder and say that booking can be done only after 21 days from the date of last delivery. This is a clear case of harrasment to bonafied consumer of Indane like me.
As if it is not sufficient, agency adds to the problems by imposing its own rule that even if your booking number comes even then you will not be supplied with the gas cylinder. As per their version the Home delievery will be made after the passing of 1000 more booking numbers after your actual number comes as they say that the customers with the Home delievery option will be given the least preference and they will be supplied cylinder 1000 numbers late even after receiving their number. As such the matter may be investigated and agency may be directed not to harrase to bonafied consumers. In this connection it is also pertinent to mention that if at all these rules prevail they may be supplied to the customers.
Dr. Sunil Dhingra
1411, Urban Estate, Sector 13