[Resolved]  Indane Gas — Non-cooperation against my application for double cylinder facility

Sir,

I am a consumer of Indane Gas under your Dealer M/s. Baghajatin Gas Services, 31 Baroda Avenue, Kol - 84 and my consumer no. is B 17745, dt. 23/2/2008. I have already applied for double-cylinder facility in Sept' 08 after 6 months from the date of getting my connection (As per the rule) and have been harassed for last 3 months continuously. My mother, aged 67 yrs. is following up the matter on my behalf, as it is not possible for me to personnally visit your dealer regularly bunking my office and she has been harassed constantly for last 3 months. Sometime she is being told to come after 15 days, sometime they says there is no official available to attend our case, sometime they says come after puja - diwali etc. What is going on?? How can your dealer harass a sr. citizen inhumanely while we are asking this in proper manner??? We are not asking for any out of turn advantage from them. Pls. look into the matter personally and help me to avail "Double Cylinder" facility at the earliest. Otherwise I will have no other options, but to put the matter before higher authority. Hope we will be treated properly this time.

Thanking you,

Tirtha Pratim Dutta
Mob - +91 [protected] / [protected]
mail - tirthapratim.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Indane Gas — Application for double cylinder from single cylinder

Sir,

Please let me know that how many days after a customer can transfer his connection into double cylinder from his existing cylinder connection. because I am in very trouble from my single cylinder connection and try to transform my connection into double cylinder.
Dear Sir/Madam,

I have booked for second cylinder and has got the release letter from my agency : KK INDANE ENTERPRISES Bangalore, dated 24/02/2011, My consumer no. 73153, Name : Rakesh, as I was out for a month at that time was not able to collect the cylinder and since then, the agency is buying time by saying that the INDIANE GAS has closed the release on any new cylinders and will call when its done. Every month they say next moth it will be released since JULY 2011.
Kindly let us know is this true you have stopped the release of second cylinders for single clynder customers, also let us know when exactly we get it.

Regards,
Rakesh
[protected]
[protected]@yahoo.com

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