[Resolved]  Indane Gas — rude behavior and harassment in providing the new gas connection

Dear sir
myself Dr satyanarayan prusti veterinary assistant surgeon, veterinary Dispensary khaprakhol, in patnagarh subdivision, under government of orissa.I have applied for new connection of Indane gas on 1st week of october with all the required documents at patnagarh branch office. I have also received the letter on 3rd week of November.After that went to the dealer on 25th November at 2 pm, but the office opened at 4 pm and there was very large crowd where I waited for 8 pm and when I did not get any chance to enter into the office I returned back to my home. After 3-4 days when I again visited the office they told me that you should come after 4 days as they have no register which they have submitted to Bhubaneswar. So when again I contacted them on 2nd December they told me to come on 4th Dec. So I again went to the office on 4th Dec they again told me we have no staff and there is also no paper material which is now at bhubaneswar .Again I contacted to the office on 12 th Dec they replied same thing that we have no register and no regulator and told me to contact them after 5 - 6 days.

So for this gas connection I have already spent my 3-4 days.And thing is that it is very difficult me to go to patnagarh so many times by leaving my headquarter.In addition to this the behaviour of the office staff is so rude that they are thinking themself as superpower as they providing gas to people and people go to there and pray for a gas before them.

What ever my knowldge is concern Indian Oil is not a private sector, so people should get good service as it is a govt aided orginisation.

so its my sincere request to through the matter and kindly make an enquerry so that you can able to know howmuch diffuculties people are facing here in patnagarh, Bolangir, Orissa.

thank you
yours
satyanarayan prusti