Dear Sir,
Myself Arun Kumar B C is a resident of Gate no 3, Sree Nagar, East Udaya Rajpur, Madhyamgram, Kolkata - 700 129, W.B.(My Consumer no : 09662) On dt.16.02.09, I visited to our local (Shankar Gas Service, 2no. Sree Nagar Gate, Madhyamgram, office )Indane gas distributor for booking of Gas Cylinder but they told me to book cylinder over phone.i called them (ph nbr :[protected]but nobody is responding for last 3 days. it is not possible for me to visit everyday to their office.Please take an action or advice me what should I do?
Thanking You,
Arun Kumar B C
[protected]
my consumer no is 636. agency always make problem in the booking of gas cylinder. last too times i have booked the gas cylinder on 15-3-9 and gas delevered on 26-3-9 .next 20-4-9 and gas delevred on 1-5-9 in which i heve given writen complain to my dealer but he is not responsiong. I have treid to book the gas cylinder on 5-4-9, but it was my utler surprise that agency has refused to the cylinder and they told me that booking can be done only after 22 days from the date of dellivery.and he booked cylinder on 20-04-09 and given delivery on 01-5-09. now on 12-05-09 i treid to book the cylinder but the same ascuse have given and told me that we will book your cylinder after 23-5-9.
this is clear case of harrusment to bonafied consumer of indane like me.as such the metter may be investigated and agency may be directed not to harrase to bonafeid consumer. in this connection it is also pertinent to mention that atleast we have tom waste 4-to 5 hours over telephone for the booking of gas as always engage tone comes.
mahendra rayani
prop gurudev agency.nagod
[protected][protected].