[Resolved] Indane Gas — Complaint against agency | |
I am customer (consumer # 3996)of Indane gas our dealer/ supplier of gas cylindeer is VEER JOYTI at Panchsheel Enclave, New Delhi - 17. This is regular feature of the agency 1// Whenever we try to call either they do not pick the telephone it will ringing continueously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number. 2// After making the booking they are supose to diliver the cylinder within 4days as per their commitment, but it never delivered 8-10days even after reminding them several times. 3// It was also notice and we had been cheated by the agnecy by delivering cylinder with less weight or tempered seal. Moreover their delivery boy are transferring the gas from one cylinder to empty cylinder to sale the same in black. 4// Their staff at the counter are so rude and not at all customer friendly, if we tell them for comaplining against them they say " GO AND DO WAHTEVER YOU WANT TO DO" as if they are supreme. This is my request kindly take strict action against the agency, streamline the delivery procedure as per Government guidelines and revert back. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Dear Sir,
I am consumer of Indane gas. My connection number is 24081, resistered with ARYA GAS AGENCY, MUKHERJEE NAGAR, DELHI-110009. I booked my cylinder on 30th of january and so far I could get cylender. After enquirythe agency provided me irresponsible reply. Even They are not responding at the phone. It is my kind request to concentrate upon the issue and take proper action agaist such Agency in order to maintain diginity of consumer's right and Public Administration.
Thanking You,
Yours' Sincerely,
SUNIL GUPTA; [protected]/ [protected]
I am consumer of Indane gas. My connection number is 24081, resistered with ARYA GAS AGENCY, MUKHERJEE NAGAR, DELHI-110009. I booked my cylinder on 30th of january and so far I could get cylender. After enquirythe agency provided me irresponsible reply. Even They are not responding at the phone. It is my kind request to concentrate upon the issue and take proper action agaist such Agency in order to maintain diginity of consumer's right and Public Administration.
Thanking You,
Yours' Sincerely,
SUNIL GUPTA; [protected]/ [protected]
dear sir
mene[protected] ko gas book kari thi or aj[protected] abhi tak gas nahi aye hai mujhse kaha gaya k address dobara likhwao mene bata diya tab bhi koi responce nahi diya mera connection no hai. chandra prakash 6737. sri nath gas service[protected]banna devi g.t road aligarh sir kirpa karke meri samassya ka samadhan kare.
thanks
mene[protected] ko gas book kari thi or aj[protected] abhi tak gas nahi aye hai mujhse kaha gaya k address dobara likhwao mene bata diya tab bhi koi responce nahi diya mera connection no hai. chandra prakash 6737. sri nath gas service[protected]banna devi g.t road aligarh sir kirpa karke meri samassya ka samadhan kare.
thanks
Dear sir,
I completely agree with what he has said. I never get through the nos they have provided even during business hours due to which am forced to book by visiting them.
Also they never provide gas before 12 to 15 days though they say 7 days.
I have a query in how many days can I book my 2nd cylinder after my last booking and in how many days are they supposed to provide us with a new cylinder after booking?
Thank you
I completely agree with what he has said. I never get through the nos they have provided even during business hours due to which am forced to book by visiting them.
Also they never provide gas before 12 to 15 days though they say 7 days.
I have a query in how many days can I book my 2nd cylinder after my last booking and in how many days are they supposed to provide us with a new cylinder after booking?
Thank you
I also fully agree with the complaint lodged by the gentlemen. It is irirating that though they have given so many phone numbers but none is working and it delays our booking. It is not possible to go personally for booking our request hence we were using this over telephone. But these days their system has detoriorated like anything.
I completely agree with the above comment. Since last 7-days, I'm trying to contact them at the number[protected]/3641/6115; No one bother to pick the call even the number 2430 6115 is out of order. Now coming to their cell number performance. Even no body pick the call at cell[protected]it remain switch off from infinite period, may God is knowing about the time). While number[protected] says, "The incoming call facility is not available".
I'm surprised, and belief even IOC guys are knowing the consumer support this Indane distributor is providing and how they are taking their consumer for granted. But no one is going to touch them.
Distributor Details
[protected]-------
South End Gas Distributor
26/A Valley Park,
Garia,
Kolkata-700084
Nos :[protected]/3641/6115
mobile # :[protected]/[protected]
Please treat my mail as urgent and do the needful.
I'm surprised, and belief even IOC guys are knowing the consumer support this Indane distributor is providing and how they are taking their consumer for granted. But no one is going to touch them.
Distributor Details
[protected]-------
South End Gas Distributor
26/A Valley Park,
Garia,
Kolkata-700084
Nos :[protected]/3641/6115
mobile # :[protected]/[protected]
Please treat my mail as urgent and do the needful.
I strongly agree and also want to complain against South End Gas Distributor. I am a customer with consumer # 32209 of Indane gas with this distributor. Their address is 26/A Valley Park, Garia, Kolkata - 70084
1// Whenever we try to call either they do not pick the telephone it will ringing continuously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number.
2// After making the booking they are supposed to deliver the cylinder within 4days as per their commitment, but it is never delivered 8-10days even after reminding them several times.
Kindly do the needful on an urgent basis
1// Whenever we try to call either they do not pick the telephone it will ringing continuously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number.
2// After making the booking they are supposed to deliver the cylinder within 4days as per their commitment, but it is never delivered 8-10days even after reminding them several times.
Kindly do the needful on an urgent basis
Sir,
I am a consumer of Indane gas. My consumer No is CX21623847.. I am staying at Panchasakhanagar, Dumuduma Bhubaneswar, Odisha and my source of getting gas is from Global Indane, Panchsakhanagar, Bhubaneswar. I am facing difficulties to get gas cylinder from the agency. The agency proprietor is playing mischief to deliver the cylinder. In the mean while I have been registering for gas cylinder since 04.01.2017, but so far no cylinder has been dispatched. In this regard I had personally approached the Proprietor for twice. But he is taking false plea of door lock etc. Like me many of the consumers are facing same problem. We would be very happy, if he will be removed from proprietor list of Indane gas in supplying the gas to consumers. He may be directed strictly to deliver gas cylinder in time.
Yours faithfully consumer Smt. Renubala Panda
I am a consumer of Indane gas. My consumer No is CX21623847.. I am staying at Panchasakhanagar, Dumuduma Bhubaneswar, Odisha and my source of getting gas is from Global Indane, Panchsakhanagar, Bhubaneswar. I am facing difficulties to get gas cylinder from the agency. The agency proprietor is playing mischief to deliver the cylinder. In the mean while I have been registering for gas cylinder since 04.01.2017, but so far no cylinder has been dispatched. In this regard I had personally approached the Proprietor for twice. But he is taking false plea of door lock etc. Like me many of the consumers are facing same problem. We would be very happy, if he will be removed from proprietor list of Indane gas in supplying the gas to consumers. He may be directed strictly to deliver gas cylinder in time.
Yours faithfully consumer Smt. Renubala Panda
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+91 81 2402 4365
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I have been trying to book my cylinder for the last 2-3 days, but I am unable to contact any of my distributor's numbers. Either the phones are ringing or busy or number temporairily out of service. No one bothers to pick it up if sometime it rings even in business hour.The mobile number has been provided is useless. It is either always switched off or Incoming facility is not available.I think they are doing this intentionally for the purpose of harassment or promoting black marketing.
Please get my complaint solved immediately and arrange to make the distributor pick up the phone to take the booking.
The agency is not giving proper service for the last so many days...but no step has been taken against them.
Distributor Details
[protected]-------
South End Gas Distributor
26/A Valley Park,
Garia,
Kolkata-700084
Nos :[protected]/3641/6115
mobile # :[protected]/[protected]
Please treat my mail as urgent and do the needful.