Indane Gas — Not provide the theft cylinder

Hi,

I try to take another cylinder instead of my theft cylinder.
I went to Gas agency for this but employees of the Anand Enterprises, Gurgaon did not provide me the new cylinder.
I have FIR of lost of gas cylinder but they want also non traceable report from police station.

When I talk with the owner of the agency than he told me buy a cylinder from delivery person in BLACK or take a new connection with Gas stove, regulator and pipe.

How can give these type of suggestion by the agency owner.

I can deposit the security amount of the cylinder.

Amit