[Resolved]  Indane Gas — Unavailability of double cylinder

I am Sajal Mitra, Consumer No:-G0438. I have a Indane gas connection through the agency Uttarayan Gas Service, Gyangra, Kalitala, Baguiati, Kolkata - 700059, Code No:[protected], Phone:[protected].
I had applied for the double cylinder on[protected] with Sr. No ER:-384583. Now that agency inform me that they would not able to register the double cylinder because the unavailability of that service until please wait.
Now I am facing the problem because my parents are so old and seek (Age 71 and 61) and facing the problem. In this situation please inform me that what to do to get the registration of double cylinder.
Thanking You.
Sajal Mitra
Baishali Abasan, Flat-1A, 33/1/7A, K.B. Sarani, Kol-80.
Phone - [protected].