Indane Gas — according to new system of booking i had received sms saying gas is delivered but i had not received yet my consumer no is 25596

Address:

Chennai, Tamil Nadu

Dear sir,
I had booked gas on a normal procedure of calling the rani gas agencies directly and received a booking no, after 20 days the new centralized system was introduced, i again booked via this and got the booking no, i received the sms promptly saying it will be delivered immediately, and now it says it is delivered. i went to the distributor and asked him he is trying to bully us and sent us back saying it will come tomorrow, but i received sms saying delivered today , but till now i had not received. my consumer no is 25596, my boking no is 205998 with cash memo 18076. is the system implemented to streamline the problem or ?????. we had taken permissions and leave to our office and hired an auto to check with the distributor in this hot summer season, is it all necessary for such a simple need, for 350 rupees gas i had spent so much. now my gas is over i had to buy from hotel three times a day daily.
please take immediate action