[Resolved]  Indane Gas — DELIVERY OF 26 KG CYLINDER IN PLACE OF 30 KG CYLINDER

Address:

Ghaziabad, Uttar Pradesh

Sir, my consumer number is 17823. Our gas distributer is Yadav Gas Agency, Sahibabad Industrial Area, Ghaziabad.

Sir, It is to brought to the notice of concerned officials of Indane Gas, that we are continuously getting less quantity in fresh cylinders we receive. The delivery boy comes with an autorickshaw fully loaded with fresh cylinders but none of the cylinder weighs more than 28 KG. Range of weight which these fresh cylinders carry ranges from 26 KG to 28 KG, out of which some are lin leaky condition, which the delivery boy forces us to receive on every delivery.
On the slip we receive with the cylinder, the mentioned weight is more than 30 KG always.
The empty weight mentioned on the cylinder is around 14.6 kg and gas we should receive is 14 kg for Rs. 395/- as mentioned on the gas receipt.
This conveys a clear message that there is some gap in what is mentioned on the slip and what actually we are receiving.
Gas rate on papers comes out to Rs. 28.214/- per KG (395 divided by 14)
Gas rate we are paying assuming 26 kg cylinder comes out to Rs. 39.5/- per KG (395 divided by 10)
Gas rate we are paying assuming 28 kg cylinder comes out to Rs. 32.91/- per KG (395 divided by 12)
However we shall pay Rs. 338.57/- for 28 kg cylinder (saving of Rs. 56.428/- for us) and
we shall pay Rs. 282.14/- for 26 kg cylinder (saving of Rs. 112.857/- for us)
Thus you can see that paying Rs. 56/- more or Rs. 112/- more every time we receive a cylinder is an extra cost to us.
The distributer was contacted several times for this problem, but the persons receiving my complaints have not properly registered but simply write on a piece of paper.
We are totally annoyed by the attitude of delivery boy who raises his eyebrows on our objection to deliver 30 kg cylinder. We also do not like the no-action policy of the distributer and misappropriation in the gas deliveries.

Please take necessary action.