[Resolved] Indane Gas — gas cylinder leakage

anil0641104

from Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

i have made complaint to kasna indane gas agency 4 times to attend gas leakage problem but no one has turned up to attend the problem so far. The aency when asked to provide complaint no, they denied giving it to me telling that for this no complain no is given. this complain i ma making since 09th feb'2011. My consumer no is K7212. i need help in this reard to et the problem attended at the earliest possible.

a.k sinha, beta-1, c-174, greater noida

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant1119900

from Noida, Uttar Pradesh

We had got a sealed cylinder from Mithala Gas Agency (authorised dealer of Indane). Yesterday when the Gas in the cylinder got finished, i started relacing it with the filled cylinder which we got from Mithala agency. As usual i opened the seal & cap of the cylinder & the cylinder started leaking with full preasure.
It was really a bad & terrifing experience to see a cylinder getting leaked with such a pressure & to imagine the kind of damage it could have done to the life & property.
As it was a sunday i was available in the house being a weekly holiday for me & handled the situation. Had it been a weekday it would have been a disaster being my wife & kid alone in the house.

I insist that these Gas companies/ Agencies should be penalised to the highest level in such cases as the intensity of loss & damage is huge & also entails a lot of harrasement to the consumers.