[Resolved]  Indane Gas — harassment in gas transfer

Address:West Bengal

Dear sir,

i'm an indane gas customer having consumer no.17270.I want to transfer my connection from Haryana ("Abhinabv gas service",karnal)to Howrah.I conducted with " Sarenga inden gas" on 12.04.2010 which is nearest to may resident;But they are not ready to transfer my connection because there is no distributor'sstamp in my termination voucher(sr. no.[protected])given from karnal.

Due to my transferable type service, tomorrow i will go to mumbai and my family will stay in howrah . According to the indane gas distributor (sarenga) it is not possible to transfer gas connection without my signature.

Under the circumstances what will I do to get gas connection.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

The transfer of your connection can be attended at the gas agency, only when you sign the Subscription Voucher in person at the office. However, in case you have to leave the city, you can request the dealer to attend the transfer urgently without waiting for the confirmation by post. The urgent alternative to confirmation by post is the confirmation via internet, which can be done to confirm that you transfer documents are genuine and once that is done the dealer should not have any problems in attending the transfer and issuing agas to you.
However, many of the dealers in smaller cities prefer the longer process as they dont have enough information about the internet confirmation. But you can give it a try.
Another thing that you can do is calling the sales officer for the area for assistance and explain your situation to him. The number of the sales officer is mentioned on the mandatory board, which must be on display at the gas agency.

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