[Resolved]  Indane — Booking of gas for refilling

My consumer no is 16971 with Mahendra gas agency of INDANE a Indian oil corporation concern.
The agency is allowing to book gas refilling after 21 days from the date of last delivery and the gas
refilling is done again after 20-22 days. So it takes approximately 42-44 days total time between refilling .
This is too much time taken by gas company to provide refilling.

Dear Tejas,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .