[Resolved]  Indane (IOCL) LPG — improper distribution of lpg cylinders

Address:

Panipat, Haryana

Dear Sir,
It is highly regretfully intimated that we, S.S. Satija & Ramesh Kumar (consumer no. RP-561 & P-15813) booked telephonically on 17.01.2011 for refilling of LPG gas cylinders on M/s Janta Gas Service, Jattal Road, Panipat. One cylinder in r/o RP-561 was delivered on 29.01.2011 but second cylinder in r/o RP-15813 is still awaited being booked simultaneously whereas LPG delivery, next to RP-15813 has been made as revealed from their record. When M/s Janta Gas Service, Jattal Road, Panipat was contacted regarding maintaining the procedure of gas delivery, he made excuses and assured for immediate delivery but no delivery in r/o R-15813 has been made till date. This kind of malpractice/delinquency has been adopted by the said gas agency holder for a long time in the past. He usually befools the consumers by pick & choose policy/ill means in gas cylinder distribution. He maintains separate bundle of delivery slips for mighty people. Ultimately, your goodself is being requested to take further action as deemed fit against M/s Janta Gas Service, Jattal Road, Panipat to pacify the impatient people.

With regards,
Ramesh kumar,
(RP-15813), Panipat.