[Resolved]  Indane LPG — Poor quality of Gas

Sir,
I have been using Indane cooking gas (14.2 kg) for last 12 years and performance was satisfactory. About 15 months ago, I have been transferred to NOIDA and Gas connection was taken from M/s AGNIHOTRI GAS SERVICE, Shop No 10 Godavari Complex, Sector-37 NOIDA. Different type of problems were faced since then---

(1) Inside cyln, water is found very often. While delivery, Gas + Cyln weight = 30 kg; but after using 2 days, no gas supply through oven although (Gas + Cyln) weight = 19 kg. Informed to Dealer, they simply exchanged and telling that gas consumed is 11 kg (as cyln weight 16 kg + 3 kg water + 11 kg consumed = 30 kg). How can I consume 11 kg gas in just 2 days ? 3 times it occurred. (similar incidents occurred for other consumers of same Dealer)

(2) From first day of new cyln, flame was red (abnormal as observed ,anticipating poor quality of gas; same oven performs normal with other LPG cylinders; it denotes there is no problem with oven); informed to Dealer; no response; gas cyln got empty in just 9 days (normally earlier 40-45 days consumption pattern); Again oven was checked and found to be satisfactory.
(3) Very difficult to book the gas; ideally booking by SMS; does not work. All four phones show busy continuously. Response is very very poor. Perhaps I will have no option but to change the Gas Agency.

Quality of gas is doubtful; please investigate.

Consumer No : A31696A