Indane / Lpg Consumer — Booking for the cylinder and water filled cylinder

Address:

South Delhi, Delhi

Dear Madam/Sir,

I would like to bring to your notice that I have a gas connection from gas agency called K-2 in Sarita vihar, the compliant is that firstly their landline nymbers are not easily accessible, when ever we go and make teh booking the staff is generally unfriendly and arrogant. secondly they tell the customers that the gas would be booked only after 30 days whereas i belive that the norm is 21 days. thridly their cylinders dont last upto the expected duration. Recently I got a cylinder we just lasted for 15 days but still weighed heavier than the empty cylinder, so i found out that the cylinder is filled with water. The cylinder is with me and i am going to mark the cylinder with "water inside "remark. Moreover when ever we ask for deliver of cylinder by hand if we go to there office they will tell that they dont have cylinders but just a few yards away you can get the cylinder from their deliver boy in black.

Please pass on my compalint to relevant people so that corrective action can be taken.

regards,

Sanjeev verma
c.no. 38064.
mobile : [protected]