India Speed Post — negligence and loss of documents

Address:Haryana

I had sent my passports old and new both alongwith sponsorship form application form and a demand draft to be delivered at new Zealand embassy new Delhi but the packet was delivered without the passports moreover the envelope was tampered by putting staple pins i dint know what to do
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Irresponsible and take it for granted service by india post
I posted my medical documents and passport to my agent in new delhi for endorsement and he complained that my speed post envelop was tampered and my passport was missing. Firstly my speedpost was delivered after 5days, secondly it was tampered n my passport is missing, dont know what to do, the postal department on complaint says they cant do anything about it, dont know what to do.Kindly help or advice me what to do.

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    Haryana
    India
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