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Hi, Rajinder
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--- On Thu, 12/3/09, Rajinder Kumar <[protected]@yahoo.com> wrote:
From: Rajinder Kumar <[protected]@yahoo.com>
Subject: Fw: RE:NON REIMBURSEMENT OF AMOUNT ORDR NO [protected]
To: [protected]@indiatimes.co.in
Cc: "india times" <[protected]@indiatimes.co.in>
Date: Thursday, December 3, 2009, 1:38 PM
--- On Mon, 11/30/09, Rajinder Kumar <[protected]@yahoo.com> wrote:
From: Rajinder Kumar <[protected]@yahoo.com>
Subject: Fw: RE:NON REIMBURSEMENT OF AMOUNT ORDR NO [protected]
To: [protected]@indiatimes.co.in
Cc: [protected]@indiatimes.co.in
Date: Monday, November 30, 2009, 6:06 AM
--- On Sun, 11/29/09, Rajinder Kumar <[protected]@yahoo.com> wrote:
From: Rajinder Kumar <[protected]@yahoo.com>
Subject: RE:NON REIMBURSEMENT OF AMOUNT ORDR NO [protected]
To: "india times" <[protected]@indiatimes.co.in>
Cc: [protected]@indiatimes.co.in
Date: Sunday, November 29, 2009, 5:29 AM
dear sir
My Order No is [protected]. despite of so many request and call i am still suffering from your mis management planning.As you know that i have not accept the product sent by you and you have received that product also with your P&T deptt confirmed by Mr Kapil and assured me to be reimbure my amount within short period but still not.this is very pathetic condition of your managerial level,a very bad show.as this product is purchased by me through HDFC CRESIT CARD and on 11 Oct 2009 and the cancellation request is also made on the same date also.Now bank is asking amount with surcharge of Rs 350/-. Puneet kaushik- Customer Service and Arun Patel - Customer Service also assurd for prompt action but not kept their words and they are not follwing the matters hence they are not good manager.this is my last request to you kindly reimburse my amount otherwise i have to knock the consumer forum's door with penality.
kindly look into the matter and inform me on this MOB No [protected] and [protected].
this is my last warning and in future i will come up with legal action.
with regards
Rajinder kumar
From: Rajinder Kumar <[protected]@yahoo.com>
Subject:
To: [protected]@indiatimes.co.in
Date: Sunday, October 25, 2009, 6:38 AM
dear sir
i have ordered a mobile after seeing it on india times newspaper.i have opted for easy instalments through my HDFC Bank Card but your executive mr Mohit on 11 Oct made it for full payment hence i requested for cancellation the ordered to Mr Mohit who gave me a cancellation request No 2317 dt 11 Oct 2009.despite o so many calls no one attended my call then i opted for ordered option and i spoken to your executives and snr executives but there behaviour is very rude,they donot know how to speak to the customer and satisfy him.they seems to be useless and mare a call attendent hence they have no powers and facility to give information to the customer,as they said.this the list of the executives with whom i have spoken ,but thay are waste
deepak 1830 hrs 12 Oct
ankur 1400 hrs 14Oct
raj 1414 hrs 14 Oct
reetu 1435 hrs 15 Oct
ashish 1445 hrs 15 Oct
sheweta Snr Exe
ashish 1420 hrs 23 Oct
chandresh 1430 hrs 23 Oct
shilpa Snr Exe 1435hrs 23 Oct
This Mr ashish is so stupid that he hanged me for fifteen minute ,lastlally i have disconnected my call and again i connected to you then Mr chandresh he also behaved a very rudely.
kindly cancell my order and revert my money as this payment is through Credit Card .if it gets late then i have to pay lsurcharge on that without any thing,then this will divert me to take help of Consumer Affairs Court.
if this is the way to deal with the customer then i will assure that you never will succed in future.do not try to cheat the customer but try to win his faith.
kindly take prompt action and intimate me on this Mob No [protected]
--- On Sun, 11/1/09, Rajinder Kumar <[protected]@yahoo.com> wrote:
From: Rajinder Kumar <[protected]@yahoo.com>
Subject: RE:
To: "customerservice" <[protected]@indiatimes.co.in>
Date: Sunday, November 1, 2009, 10:04 AM
Dear sir
despite of several request for cancellation of my order No[protected] it is yet not cancelled please i am requesting again as my credit card biolling date is nearer other wise i have to pay surchage on this.kindly contact me on this Mob No [protected] between 2.00 p.m.to 3.00 p.m and 6.30 pm onwards.
i will be very greatful to you
thanking you
rajinder kumar
--- On Sun, 10/25/09, customerservice <[protected]@indiatimes.co.in> wrote:
From: customerservice <[protected]@indiatimes.co.in>
Subject: RE:
To: "Rajinder Kumar" <[protected]@yahoo.com>
Date: Sunday, October 25, 2009, 7:56 AM
We thank you for contacting Indiatimes Shopping.
We apologize for the delay in responding to you.
With reference to your mail dated 25.10.09, we would like to inform you that your are mentioned your order no , so we are not able to check your current status, so please provide the correct order no
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
With regards,
Puneet kaushik- Customer Service
Indiatimes Shopping
[protected][protected][protected][protected]
From: Rajinder Kumar [mailto:[protected]@yahoo.com]
Sent: Sun 10/25/2009 12:08 PM
To: customerservice
Subject:
dear sir
i have ordered a mobile after seeing it on india times newspaper.i have opted for easy instalments through my HDFC Bank Card but your executive mr Mohit on 11 Oct made it for full payment hence i requested for cancellation the ordered to Mr Mohit who gave me a cancellation request No 2317 dt 11 Oct 2009.despite o so many calls no one attended my call then i opted for ordered option and i spoken to your executives and snr executives but there behaviour is very rude,they donot know how to speak to the customer and satisfy him.they seems to be useless and mare a call attendent hence they have no powers and facility to give information to the customer,as they said.this the list of the executives with whom i have spoken ,but thay are waste
deepak
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