[Resolved]  India Times Shopping — FRAUD COMPANY

Address:

Pune, Maharashtra

Does anyone on this forum really help the consumers, I had launched a complaint last time stating that, how india times shopping is cheating people. first of all i never received the product on the promised time and date, to top it out when i got the order cancelled, the product was shipped after 2 days of cancellation.

I did not take the product as i had camcelled it. when i spoke with ITS, they said they have cancelled the product and i will receive my money in next 3-4 working days this communication was in a form of official email from AMIT BHATTACHARYA on 10th August 2010.

Even today 24th August 2010, when i called them, they gave me the same gyaan and said it will take 7 more days.

I am fedup with this and now i think i need to contact the Times of India office and see if they can help, or else i'll register a complaint with the local police station.

Please check the email conversation i had for my cancellation:

TO WHOM SO EVER IT MAY CONCERN

If this message is been read by the top bosses like Sachin Shankar and Amit Bhattacharya, let me tell you that even you fall under the same catogory as your staff and by that i mean "YOU ALL ARE LIARS & CHEATER".

Order Cancellation no given by Amit Kumar:388205
Order Cancellation no given by Anil Singh: 389803

as per the mail below i was suppose to get my refund by Friday, which has not yet happened. thought may be it will be done by Monday, as i trusted mr bhattacharya's word.

and than you people expect the end user to be clam and cool. is it possible?

everybody in India Times Shppoing is giving me false information, right from the bottom to top management.
Just got to know that Mr Sachin Shankar is the Head of Operations, so thought of bringing this to his notice.

Hope at least he behaves as a responsible professional.

thanks for the trouble caused.



On Tue, Aug 10, 2010 at 12:56 PM, callsupervisor <[protected]@indiatimes.co.in> wrote:

Dear Mr. Hitendra,

We thank you for contacting Indiatimes Shopping.

We apologize for the delay in responding to you.

With reference to your, we would like to inform you that your order will get canceled in 2-3 working days and amount will be refunded within 3-4 working days. So, kindly wait for the same.


We regret the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.

Regards,

Amit Bhattacharya







From: Hitendra Rawat [mailto:[protected]@gmail.com]
Sent: Tuesday, August 10, 2010 12:48 PM
To: Callsupervisor
Subject: Order Cancellation: 388205 and 389803

Hello,

TO WHOM SO EVER IT MAY CONCERN


I have been calling you for past 10 days and have spoken with all sets of (sorry for the langauage).
Amit Kumar and Kishore Kumar were the real .

Not ready to help and have been providing false information over and over again. (please go through the call recordings).

I got abusive because they have been giving me false information, and have disconnected the phone without providing any resolution.

I need an immediate response on this ASAP. I just need a confirmation from you stating that the order has been cancelled and how much time/days will it take.

Order Cancellation no given by Amit Kumar:388205
Order Cancellation no given by Anil Singh: 389803

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Best Regards,

Hitendra Singh



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